Information and Communication Technologies in Tourism 2020 Proceedin
Gathering the outcomes of the 27th annual international eTourism conference ENTER2020, this book presents new research, innovative systems and industry case studies on the application of Information and Communication Technologies (ICT) in travel and touri
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rmation and Communication Technologies in Tourism 2020 Proceedings of the International Conference in Surrey, United Kingdom, January 08–10, 2020
Information and Communication Technologies in Tourism 2020
Julia Neidhardt Wolfgang Wörndl •
Editors
Information and Communication Technologies in Tourism 2020 Proceedings of the International Conference in Surrey, United Kingdom, January 08–10, 2020
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Editors Julia Neidhardt Institute of Information Systems Engineering TU Wien Vienna, Austria
Wolfgang Wörndl Chair of Connected Mobility TU Munich Garching, Germany
ISBN 978-3-030-36736-7 ISBN 978-3-030-36737-4 https://doi.org/10.1007/978-3-030-36737-4
(eBook)
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Preface
The 27th Annual International eTourism Conference ENTER2020 features new research, innovative systems, and industry case studies on the application of Information and Communication Technologies (ICT) in travel and tourism. Organized by the International Federation for IT and Travel and Tourism (IFITT), ENTER2020 takes place in Surrey, UK, from January 8 to 10, 2020. With the theme “Responsible eTourism,” the conference focuses on exploring ways, how technology can be used to ensure a positive impact of tourism on society, environment, and economy. The research track of ENTER2020 received a total of 62 full paper submissions, covering a diverse variety of fields within the area of ICT and tourism. Each research paper submission went through a rigorous double-blind review process. As a result, 26 full research papers (42%) were accepted for presentation at the conference, one was withdrawn, so 25 papers are included in these proceedings. While
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