Information Systems, Management, Organization and Control Smart Prac

​This book explores the diversity of topics, views and perspectives focused on the relationship between information systems, organizations and managerial control. It brings together theories and practices by a diverse group of scholars working in differen

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Daniela Baglieri Concetta Metallo Cecilia Rossignoli Mario Pezzillo Iacono Editors

Information Systems, Management, Organization and Control Smart Practices and Effects

Lecture Notes in Information Systems and Organisation Volume 6

Series editors Richard Baskerville, Decatur, USA Marco De Marco, Roma, Italy Nancy Pouloudi, Athens, Greece Paolo Spagnoletti, Roma, Italy Dov Te’eni, Tel Aviv, Israel Jan vom Brocke, Vaduz, Liechtenstein Robert Winter, St. Gallen, Switzerland

For further volumes: http://www.springer.com/series/11237

Daniela Baglieri Concetta Metallo Cecilia Rossignoli Mario Pezzillo Iacono •



Editors

Information Systems, Management, Organization and Control Smart Practices and Effects

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Editors Daniela Baglieri University of Messina Messina Italy Concetta Metallo ‘‘Parthenope’’ University of Naples Naples Italy

Cecilia Rossignoli Department of Business Administration University of Verona Verona Italy Mario Pezzillo Iacono Department of Economics Second University of Naples Capua Italy

ISSN 2195-4968 ISSN 2195-4976 (electronic) ISBN 978-3-319-07904-2 ISBN 978-3-319-07905-9 (eBook) DOI 10.1007/978-3-319-07905-9 Springer Cham Heidelberg New York Dordrecht London Library of Congress Control Number: 2014944328  Springer International Publishing Switzerland 2014 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. Exempted from this legal reservation are brief excerpts in connection with reviews or scholarly analysis or material supplied specifically for the purpose of being entered and executed on a computer system, for exclusive use by the purchaser of the work. Duplication of this publication or parts thereof is permitted only under the provisions of the Copyright Law of the Publisher’s location, in its current version, and permission for use must always be obtained from Springer. Permissions for use may be obtained through RightsLink at the Copyright Clearance Center. Violations are liable to prosecution under the respective Copyright Law. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. While the advice and information in this book are believed to be true and accurate at the date of publication, neither the authors nor the editors nor the publisher can accept any legal responsibility for any errors or omissions that may be made. The publisher makes no warranty, express or implied, with respect to the material contained herein. Printed on acid-free paper S