Interdisciplinary Perspectives on Trust Towards Theoretical and Meth

 This timely collection explores trust research from many angles while ably demonstrating the potential of cross-discipline collaboration to deepen our understanding of institutional trust. Citing, among other things, current breakdowns of trust in p

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iplinary Perspectives on Trust Towards Theoretical and Methodological Integration

Interdisciplinary Perspectives on Trust

Ellie Shockley • Tess M.S. Neal Lisa M. PytlikZillig • Brian H. Bornstein Editors

Interdisciplinary Perspectives on Trust Towards Theoretical and Methodological Integration

Editors Ellie Shockley Public Policy Center University of Nebraska Lincoln, NE, USA

Tess M.S. Neal Public Policy Center University of Nebraska Lincoln, NE, USA

Lisa M. PytlikZillig Public Policy Center University of Nebraska Lincoln, NE, USA

Brian H. Bornstein Department of Psychology University of Nebraska–Lincoln Lincoln, NE, USA

ISBN 978-3-319-22260-8 ISBN 978-3-319-22261-5 DOI 10.1007/978-3-319-22261-5

(eBook)

Library of Congress Control Number: 2015951370 Springer Cham Heidelberg New York Dordrecht London © Springer International Publishing Switzerland 2016 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. Printed on acid-free paper Springer International Publishing AG Switzerland is part of Springer Science+Business Media (www.springer.com)

Foreword

Some years ago, the German Police University in Münster invited me to lecture on trust and I thought I could win my audience over by reporting that the police had been the most trusted institution in Germany. According to survey results over many years, around 80 % of citizens say they trust the police. This fact did not have the intended effect on the young police inspectors studying towards entering the higher echelon of the German police. Instead one of them raised his hand in alarm: “Do you mean one out of five people out there do not trust me?” What looks like a rather flattering statistic for the institution as a whole may not instill the level of confidence required for day-to-day policing, because the rather abstract survey question and the specific issues that prompt interactions between police officers and citizens refer to different notions of trust. How exactly do they differ, though, and how may they still be