Intergroup Contact Theory
Bringing members of different social groups into contact is thought to be as one of the most promising approaches for improving intergroup relations. Indeed, a plethora of studies has shown that this intergroup contact is an effective means not only to re
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 Oliver Christ and Mathias Kauff
 
 Contents Introduction 
 
  145
 
 Does Intergroup Contact Work?  Different Forms of Intergroup Contact 
 
  146  148
 
 When and Why Does Intergroup Contact Work?  Moderators of Contact Effects  Mediators of Contact Effects  Undesirable and Unintended Effects of Intergroup Contact  Intergroup Contact Interventions 
 
  150  150  152  152  152
 
 An Example of a Direct Contact Intervention   153 An Example of an Indirect Contact Intervention 
 
  155
 
 Recommended Reading 
 
  157
 
 Guiding Answers to Questions in the Chapter   157 References 
 
 O. Christ (*) · M. Kauff FernUniversität in Hagen, Hagen, Germany e-mail: [email protected]
 
  158
 
 Introduction It has sometimes been held that merely by assembling people without regard for race, color, religion, or national origin, we can thereby destroy stereotypes and develop friendly attitudes. The case is not so simple. (Allport 1954, p. 261)
 
 The question of how prejudice and intergroup conflict can be reduced has been at the forefront of the research agendas in social sciences for many years (see Paluck & Green, 2009; Tropp & Mallett, 2011; see also Wittenbrink, Correll, & Ma, Chap. 11). Not least due to the ever- increasing migration, and as a consequence more ethnically and culturally diverse societies (World Migration Report, 2017), the reduction of (ethnic) prejudice and intergroup conflict is a major challenge for public policy (Hewstone, 2009; Wagner, Christ, & Heitmeyer, 2010). Starting in the 1930s, social scientists proposed that intergroup contact  – contact between members of different groups  – provides a way to overcome intergroup tensions and conflict (for recent overviews, see Pettigrew & Tropp, 2011; Al Ramiah & Hewstone, 2013; Wagner & Hewstone, 2012; for a short historical overview of intergroup contact research, see Pettigrew & Tropp, 2005, Pettigrew, 2016). However, mutual contact between members of different groups is not a panacea for prejudice as already pointed out by
 
 © Springer Nature Switzerland AG 2019 K. Sassenberg, M. L. W. Vliek (eds.), Social Psychology in Action, https://doi.org/10.1007/978-3-030-13788-5_10
 
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 Gordon Allport (1954, see the starting quote). Allport can be considered as the originator of the intergroup contact theory  – in his famous and influential book The Nature of Prejudice, he summarized early research on intergroup contact. The present chapter will introduce intergroup contact theory as one of the most prominent approaches to prejudice reduction within psychology (e.g., Brown & Hewstone, 2005; Pettigrew & Tropp, 2011). In the first part, we will answer the question whether intergroup contact indeed helps to overcome prejudice and, as a consequence, intergroup tensions. Moreover, we will also focus on different forms of intergroup contact (face-to-face contact versus indirect forms of contact). In the second part, we will discuss when and how intergroup contact works. We also focus on undesirable, unintended effects of intergroup contact. Finally,		
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