Knowledge and Technologies in Innovative Information Systems 7th Med
This book constitutes the proceedings of the 7th Mediterranean Conference on Information Systems, MCIS 2012, held in Guimaraes, Portugal, in September 2012.MCIS 2012 comprised theories, research, and practices based on knowledge management and innovations
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Hakikur Rahman Anabela Mesquita Isabel Ramos Barbara Pernici (Eds.)
Knowledge and Technologies in Innovative Information Systems 7th Mediterranean Conference on Information Systems, MCIS 2012 Guimaraes, Portugal, September 8-10, 2012 Proceedings
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Volume Editors Hakikur Rahman Universidade do Minho Dep. Sistemas de Informação Guimaraes, Portugal E-mail: [email protected] Anabela Mesquita Instituto Politecnico do Porto S. Mamede Infesta, Portugal E-mail: [email protected] Isabel Ramos Universidade do Minho Dep. Sistemas de Informação Guimaraes, Portugal E-mail: [email protected] Barbara Pernici Politecnico di Milano Dipt. di Elettronica e Informazione Milano, Italy E-mail: [email protected]
ISSN 1865-1348 e-ISSN 1865-1356 ISBN 978-3-642-33243-2 e-ISBN 978-3-642-33244-9 DOI 10.1007/978-3-642-33244-9 Springer Heidelberg Dordrecht London New York Library of Congress Control Number: 2012945934 ACM Computing Classification (1998): J.1, J.3, H.3.5, H.4
© Springer-Verlag Berlin Heidelberg 2012 This work is subject to copyright. All rights are reserved, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, re-use of illustrations, recitation, broadcasting, reproduction on microfilms or in any other way, and storage in data banks. Duplication of this publication or parts thereof is permitted only under the provisions of the German Copyright Law of September 9, 1965, in its current version, and permission for use must always be obtained from Springer. Violations are liable to prosecution under the German Copyright Law. The use of general descriptive names, registered names, trademarks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. Typesetting: Camera-ready by author, data conversion by Scientific Publishing Services, Chennai, India Printed on acid-free paper Springer is part of Springer Science+Business Media (www.springer.com)
MCIS 2012 Preface
The 7th Mediterranean Conference on Information Systems (MCIS2012), with the theme “Adopting Emergent Knowledge and Technologies to Develop Innovative Information Systems (CloudWisdom)” aimed to inspire innovative and informative information systems (IS) researches in order to promote smart, sustainable and inclusive growth in the Mediterranean region. In this aspect, to raise the visibility of IS researches and incorporate learning policy and practice, MCIS 2012 was a distinctive platform of information interchange and knowledge acquisition. With the evolution of technologies, innovative IS are capable of supporting a vast clientele, thus customers, suppliers, or other agencies through the creation of new solutions and innovations. These systems can also provide day-to-day customer transaction processing with appropriate reporting. Furthermore, incorporating new information architecture, along with evolving strategies on the free flow of IS, can generate
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