Media Trust in a Digital World Communication at Crossroads

This book examines the shifting role of media trust in a digital world, and critically analyzes how news and stories are created, distributed and consumed. Emphasis is placed on the current challenges and possible solutions to regain trust and restore cre

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Media Trust in a Digital World Communication at Crossroads

Media Trust in a Digital World

Thomas Osburg Stephanie Heinecke •

Editors

Media Trust in a Digital World Communication at Crossroads

123

Editors Thomas Osburg Faculty of Economy & Media Fresenius University of Applied Sciences Munich, Germany

Stephanie Heinecke Faculty of Economy & Media Fresenius University of Applied Sciences Munich, Germany

ISBN 978-3-030-30773-8 ISBN 978-3-030-30774-5 https://doi.org/10.1007/978-3-030-30774-5

(eBook)

© Springer Nature Switzerland AG 2019 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, expressed or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations. This Springer imprint is published by the registered company Springer Nature Switzerland AG The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland

Foreword

The last few years have changed the media industry in every aspect, more than the decades before. Traditional business models have been turned upside down, and the media industry has been oscillating between the demonization of online formats and free content. Everyone is suddenly able to publish and disseminate information that seemed important to him or her, making it difficult for readers to verify the facts as there was hardly any editing authority. The German Chancellor Angela Merkel recently replied to a speaker in the “Bundestag,” ironically pointing out the low level of quality that she saw in this speech, with the words: “The nice thing about liberal democracies is that everyone talks about what they consider important for the country.” But while the Members of Parliament understood the irony of the statement, significant parts of citizens are often misled by (and thus trust) weird and false information. In the discussion about trust in the media, however, we have to go much deeper than the verification of sources. The question arises as to how far changes in society influence the media and