Organizing for Digital Innovation At the Interface Between Social Me

This book presents a collection of research papers exploring the human side of digital innovation management, with a specific focus on what people say and share on social media, how they respond to the introduction of specific IT tools, and how digital in

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Alessandra Lazazzara  Raoul C. D. Nacamulli  Cecilia Rossignoli Stefano Za Editors

Organizing for Digital Innovation At the Interface Between Social Media, Human Behavior and Inclusion

Lecture Notes in Information Systems and Organisation Volume 27

Series editors Paolo Spagnoletti, Rome, Italy Marco De Marco, Rome, Italy Nancy Pouloudi, Athens, Greece Dov Te’eni, Tel Aviv, Israel Jan vom Brocke, Vaduz, Liechtenstein Robert Winter, St. Gallen, Switzerland Richard Baskerville, Atlanta, USA

Lecture Notes in Information Systems and Organization—LNISO—is a series of scientific books that explore the current scenario of information systems, in particular IS and organization. The focus on the relationship between IT, IS and organization is the common thread of this collection, which aspires to provide scholars across the world with a point of reference and comparison in the study and research of information systems and organization. LNISO is the publication forum for the community of scholars investigating behavioral and design aspects of IS and organization. The series offers an integrated publication platform for high-quality conferences, symposia and workshops in this field. Materials are published upon a strictly controlled double blind peer review evaluation made by selected reviewers. LNISO is abstracted/indexed in Scopus

More information about this series at http://www.springer.com/series/11237

Alessandra Lazazzara Raoul C. D. Nacamulli Cecilia Rossignoli Stefano Za •



Editors

Organizing for Digital Innovation At the Interface Between Social Media, Human Behavior and Inclusion

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Editors Alessandra Lazazzara Department of Social and Political Sciences University of Milan Milan, Italy Raoul C. D. Nacamulli Department of Human Sciences for Education University of Milano-Bicocca Milan, Italy

Cecilia Rossignoli Department of Business Administration University of Verona Verona, Italy Stefano Za LUISS Guido Carli University Rome, Italy

ISSN 2195-4968 ISSN 2195-4976 (electronic) Lecture Notes in Information Systems and Organisation ISBN 978-3-319-90499-3 ISBN 978-3-319-90500-6 (eBook) https://doi.org/10.1007/978-3-319-90500-6 Library of Congress Control Number: 2018945087 © Springer International Publishing AG, part of Springer Nature 2019 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the edi

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