Practical Aspects of Knowledge Management 5th International Conf
This book contains the papers presented at the 5th International Conference on Pr- tical Aspects of Knowledge Management organized by the Department of Knowledge Management, Institute of Computer Science and Business Informatics, University of Vienna. The
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Subseries of Lecture Notes in Computer Science
3336
Dimitris Karagiannis Ulrich Reimer (Eds.)
Practical Aspects of Knowledge Management 5th International Conference, PAKM 2004 Vienna, Austria, December 2-3, 2004 Proceedings
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Series Editors Jaime G. Carbonell, Carnegie Mellon University, Pittsburgh, PA, USA Jörg Siekmann, University of Saarland, Saarbrücken, Germany Volume Editors Dimitris Karagiannis University of Vienna Faculty of Computer Science, Department of Knowledge Engineering Brünner Strasse 72, 1210 Vienna, Austria E-mail: [email protected] Ulrich Reimer Business Operation Systems Esslenstr. 3, 8280 Kreuzlingen, Switzerland E-mail: [email protected]
Library of Congress Control Number: 2004116218
CR Subject Classification (1998): I.2, H.2.8, H.3, H.4, H.5, K.4, J.1 ISSN 0302-9743 ISBN 3-540-24088-8 Springer Berlin Heidelberg New York This work is subject to copyright. All rights are reserved, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, re-use of illustrations, recitation, broadcasting, reproduction on microfilms or in any other way, and storage in data banks. Duplication of this publication or parts thereof is permitted only under the provisions of the German Copyright Law of September 9, 1965, in its current version, and permission for use must always be obtained from Springer. Violations are liable to prosecution under the German Copyright Law. Springer is a part of Springer Science+Business Media springeronline.com © Springer-Verlag Berlin Heidelberg 2004 Printed in Germany Typesetting: Camera-ready by author, data conversion by Olgun Computergrafik Printed on acid-free paper SPIN: 11362227 06/3142 543210
Preface
This book contains the papers presented at the 5th International Conference on Practical Aspects of Knowledge Management organized by the Department of Knowledge Management, Institute of Computer Science and Business Informatics, University of Vienna. The event took place on December 02–03, 2004 in Vienna. The PAKM conference series offers a communication forum and meeting ground for practitioners and researchers engaged in developing and deploying advanced business solutions for the management of knowledge and intellectual capital. Contributions pursuing integrated approaches which consider organizational, technological and cultural issues of knowledge management have been elected for presentation. PAKM is a forum for people to share their views, to exchange ideas, to develop new insights, and to envision completely new kinds of solutions for knowledge management problems. The accepted papers are of high quality and are not too specialized so that the main issues can be understood by someone outside the respective field. This is crucial for an interdisciplinary exchange of ideas. Like its predecessors, PAKM 2004 featured two invited talks. It is a real joy seeing the visibility of the conference increase and noting that knowledge management researchers and practitioners from all over the world submitted pa
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