Practical Aspects of Knowledge Management 7th International Conf

This book constitutes the refereed proceedings of the 7th International Conference on Practical Aspects of Knowledge Management, PAKM 2008, held in Yokohama, Japan, in November 2008. The 23 revised full papers presented together with 2 invited lectures we

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Subseries of Lecture Notes in Computer Science

5345

Takahira Yamaguchi (Ed.)

Practical Aspects of Knowledge Management 7th International Conference, PAKM 2008 Yokohama, Japan, November 22-23, 2008 Proceedings

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Series Editors Randy Goebel, University of Alberta, Edmonton, Canada Jörg Siekmann, University of Saarland, Saarbrücken, Germany Wolfgang Wahlster, DFKI and University of Saarland, Saarbrücken, Germany Volume Editor Takahira Yamaguchi Faculty of Science and Technology, Keio University 3-14-1 Hiyoshi Kohoku-ku, Yokohama 223-8522, Japan E-mail: [email protected]

Library of Congress Control Number: 2008938967

CR Subject Classification (1998): I.2, H.2.8, H.3-5, K.4, J.1 LNCS Sublibrary: SL 7 – Artificial Intelligence ISSN ISBN-10 ISBN-13

0302-9743 3-540-89446-2 Springer Berlin Heidelberg New York 978-3-540-89446-9 Springer Berlin Heidelberg New York

This work is subject to copyright. All rights are reserved, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, re-use of illustrations, recitation, broadcasting, reproduction on microfilms or in any other way, and storage in data banks. Duplication of this publication or parts thereof is permitted only under the provisions of the German Copyright Law of September 9, 1965, in its current version, and permission for use must always be obtained from Springer. Violations are liable to prosecution under the German Copyright Law. Springer is a part of Springer Science+Business Media springer.com © Springer-Verlag Berlin Heidelberg 2008 Printed in Germany Typesetting: Camera-ready by author, data conversion by Scientific Publishing Services, Chennai, India Printed on acid-free paper SPIN: 12566006 06/3180 543210

Preface

The biennial PAKM Conference Series offers a communication platform and meeting ground for practitioners and researchers involved in developing and deploying advanced business solutions for the management of knowledge in organizations. PAKM is a forum for people to share their views, exchange ideas, develop new insights, and envision completely new kinds of knowledge management solutions. PAKM 2008, the 7th International Conference on Practical Aspects of Knowledge Management, was held in Yokohama, Japan, for the first time. Although all past PAKM conferences were held in Europe (Basel and Vienna), the PAKM Steering Committee decided two years ago that the PAKM conference should be “on tour”: it should be organized by different people and be hosted in different places all over the world. For this year’s conference we received 62 submissions from 23 countries and 3 reviewers were assigned to one paper from the members of the Program Committee and the additional reviewers. Thus 23 good papers were selected. They cover a great variety of approaches to knowledge management, which tackle the topic from many different angles. It is this very diversity that makes PAKM unique, while at the same time focusing on the one issue of managing knowledge within organizations. Many people were involved in sett