Private Action for Public Purpose Examining the Growth of Falck, the

This book analyses the private provision of rescue and emergency services, and focuses on the emergence of the world’s largest rescue company, Falck. The author’s structured academic perspective is informed through close co-operation with Falck, which ope

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PRIVATE ACTION FOR PUBLIC PURPOSE Examining the Growth of Falck, the World’s Largest Rescue Company

Private Action for Public Purpose

Alex Murdock

Private Action for Public Purpose Examining the Growth of Falck, the World’s Largest Rescue Company

Alex Murdock School of Business London South Bank University London, UK

ISBN 978-1-349-95213-7 ISBN 978-1-349-95214-4  (eBook) DOI 10.1057/978-1-349-95214-4 Library of Congress Control Number: 2017937724 © The Editor(s) (if applicable) and The Author(s) 2017 The author(s) has/have asserted their right(s) to be identified as the author(s) of this work in accordance with the Copyright, Designs and Patents Act 1988. This work is subject to copyright. All rights are solely and exclusively licensed by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations. Printed on acid-free paper This Palgrave Macmillan imprint is published by Springer Nature The registered company is Macmillan Publishers Ltd. The registered company address is: The Campus, 4 Crinan Street, London, N1 9XW, United Kingdom

This book is dedicated to Margit Physant

Preface

Aim of Book The book has two linked objectives. The first is to examine, using the example of Falck, the provision by a private company for  key public services. These are largely in the setting of Emergency and Rescue services which constitute the majority of the company's activity. However, the book also examines the wider range of the company's activity and aspects such as governance. Also, the book examines the internationalisation of the company. Four detailed case studies were developed for the book. The second objective is to examine aspects of Emergency and Rescue provision and in particular, the issues around reliability and risk for such organisations. Innovation and culture are also explored in the context of Emergency and Rescue services.

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viii     Preface

The Book’s Background and a Brief Comment about Denmark This book origi