Business System Management and Engineering From Open Issues to Appli
The next generation of Business Process Management (BPM) methods and tools will support the development of a new generation of service-enabled applications that change and evolve over time. The trend is moving from relatively stable, organization-specific
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Editorial Board David Hutchison, UK Josef Kittler, UK Alfred Kobsa, USA John C. Mitchell, USA Oscar Nierstrasz, Switzerland Bernhard Steffen, Germany Demetri Terzopoulos, USA Gerhard Weikum, Germany
Takeo Kanade, USA Jon M. Kleinberg, USA Friedemann Mattern, Switzerland Moni Naor, Israel C. Pandu Rangan, India Madhu Sudan, USA Doug Tygar, USA
Services Science Subline of Lectures Notes in Computer Science Subline Editors-in-Chief Robert J.T. Morris, IBM Research, USA Michael P. Papazoglou, University of Tilburg, The Netherlands Darrell Williamson, CSIRO, Sydney, Australia
Subline Editorial Board Boualem Bentallah, Australia Athman Bouguettaya, Australia Murthy Devarakonda, USA Carlo Ghezzi, Italy Chi-Hung Chi, China Hani Jamjoom, USA Paul Klingt, The Netherlands
Ingolf Krueger, USA Paul Maglio, USA Christos Nikolaou, Greece Klaus Pohl, Germany Stefan Tai, Germany Yuzuru Tanaka, Japan Christopher Ward, USA
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Claudio A. Ardagna Ernesto Damiani Leszek A. Maciaszek Michele Missikoff Michael Parkin (Eds.)
Business System Management and Engineering From Open Issues to Applications
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Volume Editors Claudio A. Ardagna Ernesto Damiani Università degli Studi di Milano Dipartimento di Informatica Via Bramante 65, 26013, Crema, CR, Italy E-mail: {claudio.ardagna, ernesto.damiani}@unimi.it Leszek A. Maciaszek Wroclaw University of Economics, Institute of Business Informatics Komandorska 118/120, 53-345 Wroclaw, Poland E-mail: [email protected] Michele Missikoff IASI-CNR Viale Manzoni 30, 00185 Rome, Italy E-mail: [email protected] Michael Parkin Tilburg University, European Research Institute for Service Science Warandelaan 2, 5037 AB Tilburg, The Netherlands E-mail: [email protected]
ISSN 0302-9743 e-ISSN 1611-3349 ISBN 978-3-642-32438-3 e-ISBN 978-3-642-32439-0 DOI 10.1007/978-3-642-32439-0 Springer Heidelberg Dordrecht London New York Library of Congress Control Number: 2012943866 CR Subject Classification (1998): J.1, H.3.5, H.3.4, H.4.1, K.6, K.4.3-4, C.2.4, D.2.1, D.2.11, H.2.7, H.5.3 LNCS Sublibrary: SL 3 – Theoretical Computer Science and General Issues
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