Coherency Management An Alternative to CSR in a Changing World
This book presents a new approach to corporate responsibility based on the concept of coherency, permitting better understanding and management of the conflicting forces that strive to create value across the stakeholder spectrum. In doing so, it provides
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Coherency Management An Alternative to CSR in a Changing World
Coherency Management
Ivan Hilliard
Coherency Management An Alternative to CSR in a Changing World
Ivan Hilliard School of Social Sciences Universidad Europea de Madrid Madrid, Spain
ISBN 978-3-030-13522-5 ISBN 978-3-030-13523-2 (eBook) https://doi.org/10.1007/978-3-030-13523-2 © The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG, part of Springer Nature 2019 This work is subject to copyright. All rights are solely and exclusively licensed by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, expressed or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations. This Palgrave Macmillan imprint is published by the registered company Springer Nature Switzerland AG The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland
Contents
1
The Limitations of Corporate Social Responsibility (CSR): A Philosophy at Odds with Its Surroundings 1
2
Coherent Organizational Responsibility 27
3
The Interdependent Business: Understanding Value Creation 47
4
Organizational Autocracy: How the Democratic Wave Passed Over the Organization 63
5
Stakeholder Politics: Why Knowing More Can Also Mean Doing Less 79
6
Organizational Squares: How Straight Lines Limit Vision 97
7
Employee Worth: Why Every Hour Worked Doesn’t Add Value (but Counts) 115
v
vi Contents
8
The Tipping Points of Organizations: Why They Are Not Fed Correctly 133
9
The Pillars of Coherency 155
10 Getting to CORE 173 11 Systems Thinking for Coherency 195 12 Coherent CSR 215 Index 231
List of Figures
Chapter 1 Fig. 1 Responsible management verses CSR (Source Author compiled) Fig. 2 The coherency conditions (Source Author compiled)
7 18
Chapter 2 Fig. 1 The coherency conditions (Source Author compiled)
28
Chapter 4 Fig. 1 The need for authority, awareness, and experience input in developing corporate responsibility policies (Source Author compiled)
69
Chapter
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