Design of a Collaborative Disaster Response Process Management System
We describe in this article a framework for disaster response process management. This framework can be used to develop information systems supporting those processes. It is grounded in several research approaches: literature research, case studies, end u
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Myriam Lewkowicz • Parina Hassanaly Markus Rohde • Volker Wulf Editors
Proceedings of COOP 2010 Proceedings of the 9th International Conference on Designing Cooperative Systems, May, 18–21, 2010, Aix-en-Provence
Editors Myriam Lewkowicz Troyes University of Technology (UTT) ICD/Tech-CICO 12 rue marie curie – BP2060 10010 Troyes Cedex – France [email protected]
Parina Hassanaly IEP, 25 rue Gaston de Saporta 13625 Aix-en-Provence cedex 1 France [email protected]
Markus Rohde Information Systems and New Media University of Siegen Hölderlin Str. 3, 57076, Siegen Germany International Institute for Socio-Informatics (IISI), Bonn, Germany [email protected]
Volker Wulf Information Systems and New Media University of Siegen Hölderlin Str. 3, 57076 Siegen, Germany Fraunhofer-Institute FIT, Sankt Augustin, Germany [email protected]
ISBN 978-1-84996-210-0 e-ISBN 978-1-84996-211-7 DOI 10.1007/978-1-84996-211-7 Springer London Dordrecht Heidelberg New York Library of Congress Control Number: 2010927881 © Springer-Verlag London Limited 2010 Apart from any fair dealing for the purposes of research or private study, or criticism or review, as permitted under the Copyright, Designs and Patents Act 1988, this publication may only be reproduced, stored or transmitted, in any form or by any means, with the prior permission in writing of the publishers, or in the case of reprographic reproduction in accordance with the terms of licenses issued by the Copyright Licensing Agency. Enquiries concerning reproduction outside those terms should be sent to the publishers. The use of registered names, trademarks, etc., in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant laws and regulations and therefore free for general use. The publisher makes no representation, express or implied, with regard to the accuracy of the information con-tained in this book and cannot accept any legal responsibility or liability for any errors or omissions that may be made. Printed on acid-free paper Springer is part of Springer Science+Business Media (www.springer.com)
Preface
The ninth edition of the International Conference on Designing Cooperative Systems (COOP’2010) provides a forum for researchers who contribute to the analysis and design of cooperative systems and their integration in organizations, communities, and other social settings, as well as their implications for policy and decision-making. The COOP conferences suggest that cooperative systems design requires deep understanding of collective activities, involving both artifacts and social practices. Contributions are solicited from a wide range of domains contributing to the fields of cooperative systems design and evaluation such as Computer Supported Cooperative Work, Human Computer Interaction, Participatory Design, Information Systems, Knowledge Management, Ethnography, Organizational and Management Sciences, Sociology, Psychology, and Linguistics. COOP has been created by
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