Designing Organizations 21st Century Approaches

The design of organizations has been an ongoing concern of management theory and practice over the past several decades. Over this time, there has been little change in the fundamental theory, principles and concepts of Organization Design (OD). Recently

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Information and Organization Design Series series editors Richard M. Burton Børge Obel ORGANIZATIONAL LEARNING: Creating, Retaining and Transferring Knowledge, by Linda Argote STRATEGIC ORGANIZATIONAL DIAGNOSIS AND DESIGN (2nd Ed.), by Richard M. Burton and Børge Obel INFORMATION, ORGANISATION AND TECHNOLOGY: Studies in Organisational Semiotics, edited by K. Liu, R. Clarke, P. Andersen, R. Stamper COORDINATION AND COMMUNICATION USING SIGNS: Studies in Organisation Semiotics 2, edited by K. Liu, R. Clarke, P. Andersen, R. Stamper DESIGNING STRESS RESISTANT ORGANIZATIONS: Computational Theorizing and Crisis Applications, by Zhiang Lin and Kathleen M. Carley STRATEGIC ORGANIZATIONAL DIAGNOSIS AND DESIGN: The Dynamics of Fit (3rd Ed.), by Richard M. Burton and Børge Obel ORGANIZATION STRUCTURES: Theory and Design Analysis and Prescription, by Helmy H. Baligh ORGANIZATION DESIGN: The Evolving State-of-the-Art, by Richard M. Burton, Bo Eriksen, Dorthe Døjbak Håkonsson, Charles C. Snow DESIGNING ORGANIZATIONS: 21st Century Approaches, edited by Richard M. Burton, Bo H. Eriksen, Dorthe Døjbak Håkonsson, Thorbjørn Knudsen, Charles C. Snow

Edited by

Richard M. Burton Bo H. Eriksen Dorthe Døjbak Håkonsson Thorbjørn Knudsen Charles C. Snow

Designing Organizations 21st Century Approaches

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Editors Richard M. Burton Duke University, NC USA

Bo H. Eriksen University of Southern Denmark Odense, Denmark

Dorthe Døjbak Håkonsson University of Southern Denmark Odense, Denmark

Thorbjørn Knudsen University of Southern Denmark Odense, Denmark

Charles C. Snow Pennsylvania State University, PA USA

Series Editors Richard M. Burton Duke University, NC, USA

Børge Obel University of Southern Denmark

ISBN: 978-0-387-77775-7 e-ISBN: 978-0-387-77776-4 DOI: 10.1007/978-0-387-77776-4 Library of Congress Control Number: 2007943139 © 2008 Springer Science+Business Media, LLC All rights reserved. This work may not be translated or copied in whole or in part without the written permission of the publisher (Springer Science+Business Media, LLC, 233 Spring Street, New York, NY 10013, USA), except for brief excerpts in connection with reviews or scholarly analysis. Use in connection with any form of information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now know or hereafter developed is forbidden. The use in this publication of trade names, trademarks, service marks and similar terms, even if the are not identified as such, is not to be taken as an expression of opinion as to whether or not they are subject to proprietary rights. Printed on acid-free paper 9 8 7 6 5 4 3 2 1 springer.com

Acknowledgments

We are grateful to the many individuals at the University of Southern Denmark who helped to make the conference both a professional success and a delightful experience. Further, we thank the Danish Social Science Research Council for its financial support. Ms. Beverly James has shepherded this book from early drafts to the finished product. All of us –authors and editors-are v