Digital Humanitarianism in a Pandemic Outbreak: An Empirical Study of Antecedents and Consequences
Based on the resource-based view and the thematic analysis of digital humanitarianism, information and Communication Technology (ICT) success, and the potential value of Crowd Sourcing (CS), this study proposes a Digital Humanitarianism Capability (DHC) m
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, Niraj K. Vishwakarma1,2, and Parijat Upadhyay1 1
IMT Nagpur, Nagpur, India {ankumar,pupadhyay}@imtnag.ac.in, [email protected] 2 FMS BHU, Varanasi, India
Abstract. Based on the resource-based view and the thematic analysis of digital humanitarianism, information and Communication Technology (ICT) success, and the potential value of Crowd Sourcing (CS), this study proposes a Digital Humanitarianism Capability (DHC) model. The study extends the above research streams by examining the direct effects of DHC on Disaster Risk Reduction (DRR), as well as the mediating effects of processoriented dynamic capabilities (PODC) on the relationship between DHC and DRR. To test our proposed research model, we used an online survey to collect data from 150 District Magistrates (DMs) of India who is handling the COVID19 Pandemic Management. The findings confirm the value of the entanglement conceptualization of the hierarchical DHC model, which has both direct and indirect impacts on DRR. The results also confirm the strong mediating role of PODC in improving insights and enhancing DRR. Finally, implications for practice and research are discussed. Keywords: Digital humanitarianism
Disaster Risk Reduction ICT
1 Introduction Digital Humanitarianism (DH) has been widely regarded as a breakthrough in technological development in academic and business communities. Despite the growing need for digital humanitarianism, there is still limited know-how about the leveraging of such technological concepts into disaster management. The information overflow that occurs in the wake of a disaster can paralyze humanitarian response efforts. Computers, mobile phones, social media, mainstream news, earth-based sensors, humanitarian drones, and orbiting satellites generate vast volumes of data during major disasters. Making sense of this flash flood of information, or Big Data is proving a perplexing challenge for traditional humanitarian organizations. Aid groups are more adept at dealing with information scarcity than overflow. To address this problem many organizations are turning to Digital Humanitarians for help. Digital Humanitarians are volunteers and professionals from all over the world and all walks of life. They share a Supported by organization IMT Nagpur. © IFIP International Federation for Information Processing 2020 Published by Springer Nature Switzerland AG 2020 S. K. Sharma et al. (Eds.): TDIT 2020, IFIP AICT 618, pp. 24–32, 2020. https://doi.org/10.1007/978-3-030-64861-9_3
Digital Humanitarianism in a Pandemic Outbreak
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desire to make a difference, and they do by rapidly mobilizing online in collaboration with international humanitarian organizations. In near real-time, they can process Big Data to support relief efforts worldwide. They craft and leverage ingenious crowdsourcing solutions with trail-blazing insights from artificial intelligence. “Digital Jedis” by sharing their remarkable, real-life stories, highlighting how their humanity coupled with innovative Big Data solutions has changed how humanitarians will resp
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