e-Services Toward a New Model of (Inter)active Community
This book explores various e-Services related to health, learning, culture, media and the news, and the influences the Web and related technologies have had and continue to have in each of these areas, both on service providers and service users. It provi
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e-Services Toward a New Model of (Inter)active Community
e-Services
Alfredo M. Ronchi
e-Services Toward a New Model of (Inter)active Community
Alfredo M. Ronchi Politecnico di Milano Milano, Italy
ISBN 978-3-030-01841-2 ISBN 978-3-030-01842-9 https://doi.org/10.1007/978-3-030-01842-9
(eBook)
Library of Congress Control Number: 2018961013 © Springer Nature Switzerland AG 2019 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations. Cover Photograph: Pëtr Il’ič Čajkovskij Statue in Moscow / Pantheon Dome Rome, © 2018 The Author This Springer imprint is published by the registered company Springer Nature Switzerland AG The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland
Preface
The editorial series “e-Citizens: Being Human in the Digital Age” aims to explore the rich set of technologies and applications that characterise the living environment of citizens in the digital age and is intended to call attention to fundamental transformations in social organisation and structure. The main technologies and issues have been carefully described in volume one; applications devoted to e-Democracy are the core of volume two; the present volume is devoted to e-Services, encompassing Health, Learning, Culture, Media and News. In order to introduce this volume, let us review a little bit of the history of information technology. One of the most significant changes to occur in the field of information technology over the last few decades was the implementation of real-time communication and information exchange between computers—in one word: networking. A computer was originally considered to be like Leibniz’s1 “monad”, an ultimate atom without windows and doors: a sealed entity. Intercommunication processes enabled external access to these monads, allowing information and data exchange between them and thus multiplying their added value; networks of comp
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