Factors for choosing production control systems in make-to-order shops: a systematic literature review

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Factors for choosing production control systems in make-to-order shops: a systematic literature review Fernando José Gómez Paredes1,2 · Moacir Godinho Filho1 Charbel José Chiappeta Jabbour5,6

· Matthias Thürer3

· Nuno O. Fernandes4,7

·

Received: 23 August 2019 / Accepted: 17 September 2020 © Springer Science+Business Media, LLC, part of Springer Nature 2020

Abstract Production control systems (PCSs) control the flow of jobs in a production system. The selection of a suitable PCS in the context of make-to-order (MTO) is challenging, due to the characteristics of MTO businesses and the number of parameters or factors that comprise a PCS. The literature that compares PCSs in the MTO context reported contradictory results. In fact, there is a gap in the literature concerning which factors or parameters explain a PCS performance. This paper presents an analysis of comparative studies on PCS in the MTO context, using a systematic literature review, to reveal which control factors and manufacturing conditions influence a PCS performance. The analysis concentrates on studies that use simulation to assess the performance of PCSs. Our results indicate that the main difference in PCSs performance is the design of the control loops. Other important factors that must be considered in the choice of a PCS are the order release mechanism, the workload aggregation approach, and the workload estimation method used on control loops. A framework for choosing a suitable PCS for MTO companies is presented, considering these factors. Keywords Production control · Flow shop · Job shop · Systematic literature review · Make-to-order

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Introduction Fernando José Gómez Paredes [email protected] Moacir Godinho Filho [email protected] Matthias Thürer [email protected] Nuno O. Fernandes [email protected] Charbel José Chiappeta Jabbour [email protected]

Production Control Systems (PCSs) control the flow of jobs in a production system (Graves et al. 1995). Consequently, a broad set of PCSs has emerged. According to Stevenson et al. (2005), existing PCSs require some adaptations for the make-to-order (MTO) sector, namely: (a) inclusion of the job entry and the job release stages, (b) ability to deal with non-repeat production (customised products), (c) ability to deal with variable job routings and (d) applicability to small and medium enterprises (SME). Those authors identified the following PCSs as being suitable for MTO sector: Workload Control (WLC), Constant Work-in-Process (CONWIP), Enterprise Resource Planning (ERP), Paired-cell Overlapping Loops of Cards with Authorisation (POLCA), and the Theory of Constraints (TOC). While Drum-Buffer-Rope (DBR) was proposed by Goldratt and Cox (1984) in the context TOC, POLCA was proposed by Suri (1998) in the context

1

Department of Industrial Engineering, Federal University of São Carlos, Rod. Washington Luiz, Km 235, Monjolinho, São Carlos, SP, Brazil

2

Department of Operations and Systems, Universidad Centroamericana “José Simeón Cañas”, Bulevar Los Pró