Iterative Interface Design for Robot Integration with Tactical Teams

This research investigated mobile user interface requirements for robots used in tactical operations and evaluated user responses through an iterative participatory design process. A longitudinal observational study (five sessions across six months) was c

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Abstract This research investigated mobile user interface requirements for robots used in tactical operations and evaluated user responses through an iterative participatory design process. A longitudinal observational study (five sessions across six months) was conducted for the iterative development of robot capabilities and a mobile user interface. Select members of the tactical team wore the mobile interface and performed operations with the robot. After each training an after-action review and feedback was received about the training, the interface, robot capabilities, and desired modifications. Based on the feedback provided, iterative updates were made to the robotic system and the user interface. The field training studies presented difficulties in the interpretation of the responses due to complex interactions and external influences. Iterative designs, observations, and lessons learned are presented related to the integration of robots with tactical teams. Keywords Human-robot interaction SWAT Robot integration



 Mobile user interface  Human factors 

This research was sponsored by the U.S. Army Research Laboratory Under Grant W911NF-13-1-0481. The views and conclusions contained in this document are those of the author’s and should not be interpreted as representing the official policies, either expressed or implied, of the Army Research Laboratory or the U.S. Government. The U.S. Government is authorized to reproduce and distribute reprints for Government purposes notwithstanding any copyright notation herein. K.M. Ibrahim Asif (&)  C.L. Bethel  D.W. Carruth Department of Computer Science and Engineering, Mississippi State University, Mississippi State, MS 39762, USA e-mail: [email protected] C.L. Bethel e-mail: [email protected] D.W. Carruth e-mail: [email protected] C.L. Bethel Center for Advanced Vehicular Systems, Mississippi State University, Mississippi State, MS 39762, USA © Springer International Publishing Switzerland 2017 P. Savage-Knepshield and J. Chen (eds.), Advances in Human Factors in Robots and Unmanned Systems, Advances in Intelligent Systems and Computing 499, DOI 10.1007/978-3-319-41959-6_1

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1 Introduction The focus of this paper was to iteratively design and evaluate a mobile interface for control and communication with ground robots for use in law enforcement tactical team operations. This was investigated through the research efforts of Mississippi State University’s Social, Therapeutic, and Robotics Systems (STaRS) Laboratory and the Starkville (Mississippi) Special Weapons and Tactics (SWAT) team. The research team was given access to monitor the SWAT team’s activities and incorporate the use of the robot within the team’s monthly training exercises. Select members of the tactical team wore the mobile user interface to perform different operations using the robot. After each training session, the team members completed an after-action review and provided feedback about the training, robot, and the mobile user interface. Based on the