Management Skills
w. T. SINGLETON THE CONCEPT This is the third in a series of books devoted to the study of real skills. The topic is management. A book on social skills is still to come and it might seem that the sequence should be reversed on the grounds that social ski
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Management
Skills
The Study of Real Skills Series Editor: W. T. Singleton, Applied Psychology Department, University of Aston in Birmingham Volume 1
The Analysis of Practical Skills This book attempts to bridge the gap between laboratory studies of human skill by experimental psychologists and behavioural studies of man at work.
Volume 2
Compliance and Excellence Reviews the methods used in skills analysis from work study to process control study with detailed analyses of two extreme kinds of jobs and effort: Compliance, where the individual learns to cope with a hostile situation; and excellence, where the individual dominates the situation with superb performance.
Volume 3
Management Skills Reviews the conceptual background to management skills with the emphasis on a systems approach.
Volume 4
Social Skills Reviews the conceptual background to social skills with emphasis on the variety of criteria for effective communal effort from productivity to quality of life.
The Study of Real Skills Volume 3
Management Skills Edited by
W. T. Singleton MA DSc Professor of Applied Psychology University of Aston in Birmingham
MTY!iUMITED
International Medical Publishers
Published by MTP Press Limited Falcon House Lancaster, England Copyright © 1981 MTP Press Limited Softcover reprint of the hardcover 1st edition 1981
First published 1981 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission from the publishers ISBN-13: 978-94-010-9478-8 e-ISBN-13: 978-94-010-9476-4 DOl: 10.1007/978-94-010-9476-4 Phototypeset by Swift pages Limited, Liverpool.
Contents CONTRIBUTORS INTRODUCTION
ix W. T. Singleton
The concept Skill appraisal The preceding books Skills so far The way forward
1
SYSTEMS THEORY AND SKILL THEORY
W. T. Singleton
11
Introduction General systems theory Biological systems theory Man - machine systems Sociotechnical systems Organizational systems and societal systems Systems theory and skill theory Managers as system components 2
THE FARM
J. H. Plumb Introduction The tasks of the farm manager The skills of the farm manager
32
3
MANAGEMENT OF MILITARY ORGANIZATION M. R. H. Page
47
Introduction Specific aspects of military management
VI
MANAGEMENT SKILLS
Previous research on naval management The Royal Navy in peacetime Preparation for battle Kinds of management task A basic model Leadership and selection Development of skills 4
UNIVERSITIES W. T. Singleton Introduction The University department Management skills outside the department Management skills inside the department Conclusion
5
THE NATIONAL HEALTH SERVICE Introduction Kinds and levels of management Medical and management interactions Management tasks Management skills Conclusion
6
THE SOCIAL SERVICES S. Cumel/a Social services departments The area manager: responsibilities and background The area manager: tasks and skills Discussion
100
7
THE TOWN
