Structuring Participatory Enterprise Modelling Sessions
The importance of involving enterprise stakeholders in organizational transformation and development processes has been acknowledged in many scholarly publications in the context of business information systems research. Method and tool support for this i
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{michael.fellmann,kurt.sandkuhl,anne.gutschmidt, michael.poppe}@uni-rostock.de 2 School of Engineering, Jönköping University, Jönköping, Sweden [email protected]
Abstract. The importance of involving enterprise stakeholders in organizational transformation and development processes has been acknowledged in many scholarly publications in the context of business information systems research. Method and tool support for this is particularly explored and provided by the field of participatory enterprise modelling (PEM). In PEM, modelling sessions involving all relevant stakeholders and guided by a modelling facilitator are a central element. However, the published work on PEM is not very extensive with respect to structuring such modelling sessions, in particular when combining analytical and design parts. It is hence hard for novice modelling facilitators to plan a workshop, to switch between different workshop phases and to react to unforeseen events. Since existing literature covers only generic aspects of workshop moderation, we fill this gap in providing an initial model that can serve to inform, structure and guide PEM sessions. The model has been developed by analysing examples from real-world modelling sessions. Keywords: Enterprise modelling · Participation · Innovation management · Digital transformation
1 Introduction The importance of involving enterprise stakeholders in organizational transformation and development processes has been acknowledged in many scholarly publications in the context of business information systems research. Recent examples are digital transformation, where the employees’ contribution is explicitly considered as success factor, technology adoption and innovation with respect to the design of diffusion processes, and enterprise architecture management when using “influence-centric” strategies for establishing architecture principles. Method and tool support for how to involve stakeholders is offered by the field of enterprise modelling (EM), in particular in participatory EM (PEM). In PEM, modelling sessions involving all relevant stakeholders and guided by a modelling facilitator are a central element. Published work on PEM and participatory modelling sessions includes method support, tool recommendations, advice for role distributions, and best practices (cf. Sect. 3). © IFIP International Federation for Information Processing 2020 Published by Springer Nature Switzerland AG 2020. All Rights Reserved J. Grabis and D. Bork (Eds.): PoEM 2020, LNBIP 400, pp. 58–72, 2020. https://doi.org/10.1007/978-3-030-63479-7_5
Structuring Participatory Enterprise Modelling Sessions
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However, the published work on PEM is not very extensive with respect to structuring activities or sequences of activities within the modelling sessions, in particular when combining analytical and design parts. What would be the best flow of activities for identifying digitization options in an enterprise and designing solutions for the most promising ones? When and how to switch from elicitation activities
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