The design and research of a new pharmaceuticals-vending machine based on online medical service

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ORIGINAL RESEARCH

The design and research of a new pharmaceuticals-vending machine based on online medical service Chuanmei Hu1   · Caixia Chen1 · Tianmin Zhou1 · Guifen Ren1 · Yudian Xia1 · Xuemei Yu1 Received: 15 April 2020 / Accepted: 14 August 2020 © Springer-Verlag GmbH Germany, part of Springer Nature 2020

Abstract Under the pressure of fast-paced life, people’s demand for pharmaceuticals increases, and 24-h pharmacies begin to increase. But these pharmacies cannot really provide pharmaceuticals anytime and anywhere, and at the same time, the existing pharmaceuticals-vending machine (PM) has only single function and imperfect management. The mature automated medicine distribution equipment is only used in hospitals, and the cost is higher. In order to solve the above problems, a new pharmaceuticals-vending machine (NPM) based on mobile terminal machine combines body temperature, pulse detection with pharmaceuticals purchase was designed, which breaks the traditional manual retail mode and realizes 24 h safe and efficient pharmaceuticals purchase. The new pharmaceuticals-vending machine (NPM) has some functions such as self-detecting body temperature and pulse, remote doctor consultation, accurate positioning of pharmaceuticals machine location and rapid search and purchase. Users can purchase pharmaceuticals efficiently, accurately and safely by it. The new pharmaceuticalsvending machine (NPM) can connect with the hospitals, communities and patients through APP, which can not only meet the personalized needs of users, but also manage the machine effectively. Keywords  Interaction design · Online medical treatment · Pharmaceuticals-vending machine · Community management · Industrial design

1 Introduction Many people should encounter nighttime colds, stomachache, diarrhea and other physical discomfort, and there is no regular pharmaceuticals around the situation, especially for * Chuanmei Hu [email protected] Caixia Chen [email protected] Tianmin Zhou [email protected] Guifen Ren [email protected] Yudian Xia [email protected] Xuemei Yu [email protected] 1



Department of Industrial Design, The College of Nuclear Technology and Automation Engineering, Chengdu University of Technology, 1#, Dongsanlu, Erxianqiao, Chengdu 610059, Sichuan, People’s Republic of China

school students, living alone, the elderly, children and other special groups of people. It is very necessary to solve the problem of buying pharmaceuticals nearby at night. In 2004, the State Food and Pharmaceuticals Administration stipulated that pharmaceuticals retailing enterprises must be able to be equipped with pharmaceuticals to meet the needs of local consumers and be able to ensure the supply of pharmaceuticals 24 h a day in the measures for the Administration of Pharmaceuticals Trading licenses. However, due to the night pharmaceuticals sales model needs a lot of money and manpower, and the return is less, this has caused trouble to some enterprises or pharmacies. Therefore, the requirement that a 24-h supply must be guaranteed