User Guides, Manuals, and Technical Writing A Guide to Professional
This book is intended for anyone whose job involves writing formal documentation. It is aimed at non-native speakers of English, but should also be of use for native speakers who have no training in technical writing.Technical writing is a skill that you
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Series Editor: Adrian Wallwork Pisa, Italy
For further volumes: http://www.springer.com/series/13345
Adrian Wallwork
User Guides, Manuals, and Technical Writing A Guide to Professional English
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Adrian Wallwork Pisa Italy
ISBN 978-1-4939-0640-6 ISBN 978-1-4939-0641-3 (eBook) DOI 10.1007/978-1-4939-0641-3 Springer New York Heidelberg Dordrecht London Library of Congress Control Number: 2014939424 © Springer Science+Business Media New York 2014 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. Exempted from this legal reservation are brief excerpts in connection with reviews or scholarly analysis or material supplied specifically for the purpose of being entered and executed on a computer system, for exclusive use by the purchaser of the work. Duplication of this publication or parts thereof is permitted only under the provisions of the Copyright Law of the Publisher’s location, in its current version, and permission for use must always be obtained from Springer. Permissions for use may be obtained through RightsLink at the Copyright Clearance Center. Violations are liable to prosecution under the respective Copyright Law. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. While the advice and information in this book are believed to be true and accurate at the date of publication, neither the authors nor the editors nor the publisher can accept any legal responsibility for any errors or omissions that may be made. The publisher makes no warranty, express or implied, with respect to the material contained herein. Printed on acid-free paper Springer is part of Springer Science+Business Media (www.springer.com)
Introduction for the reader Who is this book for? This book is intended for anyone whose job involves writing formal documentation (e.g. user manuals, technical reports, RFQs). It is aimed at non-native speakers of English, but should also be of use for native speakers who have no training in technical writing. Technical writing is a skill that you can learn and this book outlines some simple ideas for writing clear documentation that will reflect well on your company, its image and its brand. The focus of the book is thus on writing skills: it does not cover issues of layout and graphics. Most of the rules / guidelines contained in this book are not exclusive to English, and can be applied to documentation in any language.
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