Quality in the 21st Century Perspectives from ASQ Feigenbaum Medal W
This book is a compilation of perspectives provided by several winners of the ASQ Feigenbaum Medal, which is awarded each year to an individual under the age of 35 who has made a significant contribution to the field of Quality. As such, it serves as a va
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ality in the 21st Century Perspectives from ASQ Feigenbaum Medal Winners
Quality in the 21st Century
Paulo Sampaio Pedro Saraiva •
Editors
Quality in the 21st Century Perspectives from ASQ Feigenbaum Medal Winners With the contribution of the following ASQ Feigenbaum Medalists: Pedro Saraiva 1998, Rajesh Jugulum 2001, Denis Leonard 2004, Barbara Santiano 2005, Elizabeth Cudney 2007, Kandy Senthilmaran 2009, Jamison Kovach 2010, Paulo Sampaio 2012, Austin Lin 2013
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Editors Paulo Sampaio School of Engineering University of Minho Braga Portugal
ISBN 978-3-319-21331-6 DOI 10.1007/978-3-319-21332-3
Pedro Saraiva Department of Chemical Engineering University of Coimbra Coimbra Portugal
ISBN 978-3-319-21332-3
(eBook)
Library of Congress Control Number: 2016935568 © Springer International Publishing Switzerland 2016 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. Printed on acid-free paper This Springer imprint is published by Springer Nature The registered company is Springer International Publishing AG Switzerland
To Armand Val Feigenbaum and all Quality Believers.
Foreword 1
This work, “Quality in the 21st Century: Perspectives from ASQ Feigenbaum Medalists” is a collection of perspectives from individuals who at an early stage in their careers have distinguished themselves in the field of quality and who hold much promise for the future of quality. Through their shared insights and perspectives, they offer their views of the future. When we combine the insights of these young professionals with the insights of leaders from various fields and stages of their careers, as those recently published in 2015 ASQ’s Future of Quality Report, we see that the possibilities are endless and the challenges of the twenty-first century are many. There is a shared vision and understanding among them that the pace of change is accelerating, that as complexity increases quality is essential, and exploring and exploiting connectedness will enable great achievements through quality. At
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