Social Innovation Blurring Boundaries to Reconfigure Markets
Focusing on social innovation broadly conceived in the context of social entrepreneurship and social enterprise in their global context this book is organised to address three of the most important themes in social innovation: strategies and logics, perfo
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Social Innovation Blurring Boundaries to Reconfigure Markets Edited by
Alex Nicholls and
Alex Murdock
Selection and editorial content © Alex Nicholls and Alex Murdock 2012 Individual chapters © the contributors 2012 Softcover reprint of the hardcover 1st edition 2012 978-0-230-28017-5 All rights reserved. No reproduction, copy or transmission of this publication may be made without written permission. No portion of this publication may be reproduced, copied or transmitted save with written permission or in accordance with the provisions of the Copyright, Designs and Patents Act 1988, or under the terms of any licence permitting limited copying issued by the Copyright Licensing Agency, Saffron House, 6–10 Kirby Street, London EC1N 8TS. Any person who does any unauthorized act in relation to this publication may be liable to criminal prosecution and civil claims for damages. The authors have asserted their rights to be identified as the authors of this work in accordance with the Copyright, Designs and Patents Act 1988. First published 2012 by PALGRAVE MACMILLAN Palgrave Macmillan in the UK is an imprint of Macmillan Publishers Limited, registered in England, company number 785998, of Houndmills, Basingstoke, Hampshire RG21 6XS. Palgrave Macmillan in the US is a division of St Martin’s Press LLC, 175 Fifth Avenue, New York, NY 10010. Palgrave Macmillan is the global academic imprint of the above companies and has companies and representatives throughout the world. Palgrave® and Macmillan® are registered trademarks in the United States, the United Kingdom, Europe and other countries. ISBN 978-1-349-32735-5 DOI 10.1057/9780230367098
ISBN 978-0-230-36709-8 (eBook)
This book is printed on paper suitable for recycling and made from fully managed and sustained forest sources. Logging, pulping and manufacturing processes are expected to conform to the environmental regulations of the country of origin. A catalogue record for this book is available from the British Library. A catalog record for this book is available from the Library of Congress. 10 9 8 7 6 5 4 3 2 1 21 20 19 18 17 16 15 14 13 12
For J.R.N with love
Contents List of Tables and Figures
ix
Preface
xi
About the Editors
xii
About the Contributors
xiii
The Nature of Social Innovation Alex Nicholls and Alex Murdock
1
Part I Context and Frameworks 1
The Theoretical Foundations of Social Innovation Geoff Mulgan
2
Considering Context: Social Innovation in Comparative Perspective Janelle A. Kerlin
3
4
The Loop, the Lens, and the Lesson: Using Resilience Theory to Examine Public Policy and Social Innovation Michele-Lee Moore, Frances R. Westley, Ola Tjornbo, and Carin Holroyd The Limits of Economic Value in Measuring the Performance of Social Innovation Michel Marée and Sybille Mertens
33
66
89
114
Part II Strategies and Logics 5
6
7
Social Innovation, Co-operation, and Competition: Inter-organizational Relations for Social Enterprises in the Delivery of Public Services Fergus Lyon Agency in Social Innovation: Putting the Model in the
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