Social Management Principles, Governance and Practice

This book presents a new governance framework for socially oriented business management. It offers a detailed and comprehensive analysis of socially oriented business and its key stakeholders, and introduces a managerial model that is both sustainable in

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Giuseppe Argiolas

Social Management Principles, Governance and Practice

CSR, Sustainability, Ethics & Governance

Series editors Samuel O. Idowu, London Metropolitan University, London, United Kingdom Rene´ Schmidpeter, Cologne Business School, Germany

More information about this series at http://www.springer.com/series/11565

Giuseppe Argiolas

Social Management Principles, Governance and Practice

Giuseppe Argiolas Department of Economics and Management Sophia University Institute Figline e Incisa Valdarno, Firenze Italy Translation by N. Michael Brennen email: [email protected]

Translation from the Italian language edition: Il valore dei valori. La governance nell’impresa socialmente orientata © Citta Nuova 2014 All Rights Reserved. ISSN 2196-7075 ISSN 2196-7083 (electronic) CSR, Sustainability, Ethics & Governance ISBN 978-3-319-54581-3 ISBN 978-3-319-54582-0 (eBook) DOI 10.1007/978-3-319-54582-0 Library of Congress Control Number: 2017934917 © Springer International Publishing AG 2017 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations. Printed on acid-free paper This Springer imprint is published by Springer Nature The registered company is Springer International Publishing AG The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland

To Chiara and to all those who follow her teaching and example. To my father Ugo, my mother Lina, and my family. To those who are poor because they are without work, or because they are constrained to work in conditions of meager relational quality. To the entrepreneurs, the managers, and the workers who by their daily commitment offer an invaluable contribution to eradicating all forms of poverty.

Preface

Thinking that a company guided by profit seeking offers a good service to society, no matter what, is a little like fooling oneself into thinking that the cheapest product is best for th