Strategic Organizational Diagnosis and Design Developing Theory for
STRATEGIC ORGANIZATIONAL DIAGNOSIS AND DESIGN, 3rd Edition, systematically surveys the substantive literature on organizational design and develops the theoretical framework of multiple contingency organizational design. The multiple contingencies in the
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R.M.B. B.O.
STRATEGIe ORGANIZATIONAL DIAGNOSIS AND DESIGN Developing Theory for Application Second Edition
Richard M. Burton The Fuqua School of Business Duke University Durham, North Carolina B0rge Obel Department of Management Odense University Odense, Denmark With contributions by Starling D. Hunter III Sloan School of Management MIT Cambridge, Massachusetts Mikael S0ndergaard and Dorthe D0jbak Department of Management Odense University Odense, Denmark
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Library of Congress Cataloging-in-Publication Data Burton, Richard M. Strategic organizational diagnosis and design : developing theory for application 1 Richard M. Burton, B0rge abel : with contributions by Starling D. Hunter III, Mikael S011dergaard, and Dorthe D0jbak. -- 2nd ed. p. cm. Includes bibliographical references and index. ISBN-13: 978-0-7923-8247-8 e-ISBN-13: 978-1-4684-0021-2 DOl: 10.1007/978-1-4684-0021-2 1. Organization. 2. Corporate culture. 3. Psychology, Industrial. I. abel, B0rge. II. Hunter, Starling. III. S0ndergaard, Mikael. IV. D0jback, Dorthe. V. Title. HD31.B8524 1998 302.3'5--dc21 98-28277 CIP Copyright © 1998 by Kluwer Academic Publishers. Second Printing 1999. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher, Kluwer Academic Publishers, 101 Philip Drive, Assinippi Park, Norwell, Massachusetts 02061 Printed on acid-free paper.
STRATEGIe ORGANIZATIONAL DIAGNOSIS AND DESIGN Developing Theory for Application Second Edition
Table of Contents
Preface .................................................... xv
1. Introduction ......................................... 1.1 1.2 1.3 1.4 1.5
1.6 1.7 1.8
1.9.
1
Introduction ........................................... 1 What is an Organization? ................................ 2 An Information Processing View of Organizations ............ 4 1.3.1 Neo-information Processing as a Basis for Organizational Design . . . . . . . . . . . . . . . . . . . . . . . . . . .. 7 Strategic Organizational Design . . . . . . . . . . . . . . . . . . . . . . . . . .. 9 The Basic Features .................................... 11 1.5.1 Fit Criteria for Designing the Knowledge Base ....... 15 1.5.1.1 Contingency Fit ........................ 16 1.5.1.2 Situation Fit ........................... 17 1.5.1.3 Design Parameter Fit ................... 17 1.5.1.4 Total Design Fit ........................ 18 Creating a Knowledge Base from the Literature ..........
