Student Engagement and Educational Rapport in Higher Education

This book outlines a range of innovative methods to gather student feedback, and explores the complex relation between student engagement, student satisfaction, and student success. Drawing on results from a set of numerous case-studies carried out at a s

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Leonie Rowan • Peter Grootenboer Editors

Student Engagement and Educational Rapport in Higher Education

Editors Leonie Rowan Griffith University Southport, Queensland, Australia

ISBN 978-3-319-46033-8 DOI 10.1007/978-3-319-46034-5

Peter Grootenboer Griffith University Gold Coast, Queensland, Australia

ISBN 978-3-319-46034-5 (eBook)

Library of Congress Control Number: 2016950714 © The Editor(s) (if applicable) and The Author(s) 2017 This work is subject to copyright. All rights are solely and exclusively licensed by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. Cover illustration: © Melisa Hasan Printed on acid-free paper This Palgrave Macmillan imprint is published by Springer Nature The registered company is Springer International Publishing AG The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland

We dedicate this book to the memory of Barbara Garrick: an inspirational colleague and generous friend who lived the key principles of this book on a daily basis. She taught us so much about building rapport, establishing trust, creating memorable learning environments and, above all else, what it really means to act with integrity, courage and care. We miss you

ACKNOWLEDGMENTS

The research reported in this book was made possible by a Griffith University Grant for Learning and Teaching within the 2014 Strategic Priority Scheme. We acknowledge with sincere thanks the opportunity this grant has provided for the project to develop, for publications to be produced and, most importantly, for new forms of professional development for academic staff to be trialled and enjoyed. Thanks to Griffith University for making this possible. We acknowledge the many and various colleagues and students who supported the project either through direct participation or through a generous and engaged interest in the work. All feedback and advice along the way has been greatly valued. We thank all the peer reviewers of the chapters in the book for their time, insightful comments, advice and direction. We acknowledge in particular the