Telecare Technologies and the Transformation of Healthcare

Winner of the British Sociological Association Foundation for the Sociology of Health and Illness Book Prize, 2012. This book traces the changes in healthcare implicated in telecare technologies: information and communication technologies that enable care

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Health, Technology and Society Series Editors: Andrew Webster, University of York, UK and Sally Wyatt, Royal Netherlands Academy of Arts and Sciences, The Netherlands Titles include: Ellen Balka, Eileen Green and Flis Henwood (editors) GENDER, HEALTH AND INFORMATION TECHNOLOGY IN CONTEXT Gerard de Vries and Klasien Horstman (editors) GENETICS FROM LABORATORY TO SOCIETY Societal Learning as an Alternative to Regulation Alex Faulkner MEDICAL TECHNOLOGY INTO HEALTHCARE AND SOCIETY A Sociology of Devices, Innovation and Governance Herbert Gottweis, Brian Salter and Catherine Waldby THE GLOBAL POLITICS OF HUMAN EMBRYONIC STEM CELL SCIENCE Regenerative Medicine in Transition Roma Harris, Nadine Wathen and Sally Wyatt (editors) CONFIGURING HEALTH CONSUMERS Health Work and the Imperative of Personal Responsibility Jessica Mesman MEDICAL INNOVATION AND UNCERTAINTY IN NEONATOLOGY Nelly Oudshoorn TELECARE TECHNOLOGIES AND THE TRANSFORMATION OF HEALTHCARE Nadine Wathen, Sally Wyatt and Roma Harris (editors) MEDIATING HEALTH INFORMATION The Go-Betweens in a Changing Socio-Technical Landscape Andrew Webster (editor) NEW TECHNOLOGIES IN HEALTH CARE Challenge, Change and Innovation Forthcoming titles include: John Abraham and Courtney Davis CHALLENGING PHARMACEUTICAL REGULATION Innovation and Public Health in Europe and the United States

Health, Technology and Society Series Standing Order ISBN 978–1–4039–9131–7 hardback (outside North America only) You can receive future titles in this series as they are published by placing a standing order. Please contact your bookseller or, in case of difficulty, write to us at the address below with your name and address, the title of the series and the ISBN quoted above. Customer Services Department, Macmillan Distribution Ltd, Houndmills, Basingstoke, Hampshire RG21 6XS, England

Telecare Technologies and the Transformation of Healthcare Nelly Oudshoorn University of Twente, The Netherlands

© Nelly Oudshoorn 2011 Softcover reprint of the hardcover 1st edition 2011 978-0-230-30020-0 All rights reserved. No reproduction, copy or transmission of this publication may be made without written permission. No portion of this publication may be reproduced, copied or transmitted save with written permission or in accordance with the provisions of the Copyright, Designs and Patents Act 1988, or under the terms of any licence permitting limited copying issued by the Copyright Licensing Agency, Saffron House, 6–10 Kirby Street, London EC1N 8TS. Any person who does any unauthorized act in relation to this publication may be liable to criminal prosecution and civil claims for damages. The author has asserted her right to be identified as the author of this work in accordance with the Copyright, Designs and Patents Act 1988. First published 2011 by PALGRAVE MACMILLAN Palgrave Macmillan in the UK is an imprint of Macmillan Publishers Limited, registered in England, company number 785998, of Houndmills, Basingstoke, Hampshire RG21 6XS. Palgrave Macmillan in the US is a division of St Martin’s Press LLC,