The ABCs of Group Visits An Implementation Manual For Your Practice

Properly run group visit programs offer patient-centered care that can improve access, quality, outcomes, productivity, revenues, and both patient and physician satisfaction. The ABCs of Group Visits is a concise implementation manual that guides readers

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Edward B. Noffsinger

The ABCs of Group Visits An Implementation Manual For Your Practice

Edward B. Noffsinger, Ph.D. 590 Rider Ridge Road Santa Cruz, California, USA

ISBN 978-1-4614-3525-9 ISBN 978-1-4614-3526-6 (eBook) DOI 10.1007/978-1-4614-3526-6 Springer New York Heidelberg Dordrecht London Library of Congress Control Number: 2012945399 © Springer Science+Business Media, LLC 2013 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. Exempted from this legal reservation are brief excerpts in connection with reviews or scholarly analysis or material supplied specifically for the purpose of being entered and executed on a computer system, for exclusive use by the purchaser of the work. Duplication of this publication or parts thereof is permitted only under the provisions of the Copyright Law of the Publisher’s location, in its current version, and permission for use must always be obtained from Springer. Permissions for use may be obtained through RightsLink at the Copyright Clearance Center. Violations are liable to prosecution under the respective Copyright Law. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. While the advice and information in this book are believed to be true and accurate at the date of publication, neither the authors nor the editors nor the publisher can accept any legal responsibility for any errors or omissions that may be made. The publisher makes no warranty, express or implied, with respect to the material contained herein. Printed on acid-free paper Springer is part of Springer Science+Business Media (www.springer.com)

What Others Are Saying

“If most of the medical care we provide took place in group visits, health care would be much more rewarding for patients and for the care team. This book helps medical practices make group visits happen.” Thomas Bodenheimer, MD, Professor of Family and Community Medicine, University of California, San Francisco “Dr. Edward Noffsinger has experience with hundreds of group visits with different types of patient populations in both primary care and the various medical specialties--and in numerous locations and healthcare settings both nationally and internationally. His knowledge in this arena is unprecedented. He is truly a visionary and an innovator.” Zeev E. Neuwirth, MD, MHCM, Chief Medical Officer, Physician Services Group, Carolinas HealthCare System “Group visits offer an innovation to healthcare that can dr