The Diffusion and Consumption of Business Knowledge
In the context of a united Europe the influence of business knowledge has become increasingly relevant, as managers, employees and organisations have to learn new practices and techniques in response to new knowledge and institutions. This book addresses
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The Diffusion and Consumption of Business Knowledge Edited by
Jose Luis Alvarez Associat e Professor, lESE, International Graduate School ofManagement University ofNavarra , Spain
First published in Great Britain 1998 by
MACMILLAN PRESS LTD
Houndmills, Basingstoke , Hampshire RG21 6XS and London Companies and representatives throughout the world Softcover reprint of the hardcover Ist edition 1998 A catalogue record for this book is available from the British Library. ISBN 978- 1-349-2590 1-4 DOl 10.1007/978-1-349-25899-4
ISBN 978-1-349-25899-4 (eBook)
First published in the United States of America 1998 by
ST. MARTIN'S PRESS, INC. ,
Scholarly and Reference Division, 175 Fifth Avenue, New York, N.Y. 10010 ISBN 978-0-312- I7666-2 Library of Congress Cataloging-in-Publication Data Diffusion and consumption of business knowledge I edited by Jose Luis Alvarez. p. em. Includes bibliographical references and index. ISBN 978-0-312-17666-2 (cloth) I. Management-Information services. 2. Management--Communication systems. I. Alvarez , Jose Luis. HD30.35.D54 1997 658.4'038'OII---dc21 97- 19226 CIP Selection, editorial matter and Chapter I © Jose Luis Alvarez 1998 Individual chapters (in order) © Haldor Byrkjeflot; Lars Engwall; Maria Eugenia Arias and Mauro Guillen; Staffan Furusten; Carmelo Mazza; Sue Newell, Maxine Robertson, Jacky Swan; Juan-Carlos Pastor, James Meindl , Raymond Hunt; Roger Penn ; Andrew Sturdy; Hope Finney Botti; Nitin Nohria and Robert G. Eccles 1998 All rights reserved. No reproduction, copy or transmission of this publication may be made without written permission . No paragraph of this public ation may be reproduced, copied or transm itted save with written permission or in accordance with the provi sions of the Copyright, Design s and Patents Act 1988, or under the terms of any licence permitting limited copying issued by the Copyright Licensing Agency, 90 Tottenham Court Road, London WI P 9HE. Any person who does any unauthorised act in relation to this publication may be liable to criminal prosecution and civil claims for damages. The authors have asserted their rights to be identified as the authors of this work in accordance with the Copyright , Designs and Patents Act 1988. This book is printed on paper suitable for recycling and made from fully managed and sustained forest sources . 10 9 07 06
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Contents List of Figures and Tables
vii
List ofthe Contributors
IX
Acknowledgements
X
Introduction Jose Luis Alvarez PART I
2
3
4
The Sociological Tradition and the Spread and Institutionalization of Knowledge for Action Jose Luis Alvarez
13
Management as a System of Knowledge and Authority Haldor Byrkjeflot
58
Mercury and Minerva: A Modem Multinational Academic Business Studies on a Global Scale Lars Engwall
81
The Transfer of Organ izational Techniques Across Borders: Combining Neo-Institutional and Comparative Pers pectives Maria Eugenia Arias and Mauro Guillen
PART II
5
6
THE BASIC INSTITUTIONAL FRAMEWORK OF BUSINESS KNOWLED