The Dynamics of International Information Systems Anatomy of a Groun
With this new monograph, Hans Lehmann demonstrates the efficacy of using the Grounded Theory method to study the factors that lead to success – or failure – in the creation and ongoing management of the international information systems (IIS) within globa
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Hans Lehmann
The Dynamics of International Information Systems Anatomy of a Grounded Theory Investigation
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Integrated Series in Information Systems Volume 23
Series Editors Ramesh Sharda Oklahoma State University, Stillwater, OK, USA Stefan Voß University of Hamburg, Hamburg, Germany
For other titles published in this series go to, http://www.springer.com/series/6157
Hans Lehmann
The Dynamics of International Information Systems Anatomy of a Grounded Theory Investigation
12 3
Hans Lehmann School of Information Management Victoria University of Wellington Wellington 6140 New Zealand [email protected]
ISSN 1571-0270 ISBN 978-1-4419-5749-8 e-ISBN 978-1-4419-5750-4 DOI 10.1007/978-1-4419-5750-4 Springer New York Dordrecht Heidelberg London Library of Congress Control Number: 2010921283 c Springer Science+Business Media, LLC 2010 All rights reserved. This work may not be translated or copied in whole or in part without the written permission of the publisher (Springer Science+Business Media, LLC, 233 Spring Street, New York, NY 10013, USA), except for brief excerpts in connection with reviews or scholarly analysis. Use in connection with any form of information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed is forbidden. The use in this publication of trade names, trademarks, service marks, and similar terms, even if they are not identified as such, is not to be taken as an expression of opinion as to whether or not they are subject to proprietary rights. Printed on acid-free paper Springer is part of Springer Science+Business Media (www.springer.com)
Preface
The serious difficulties facing the developer of international information systems (i.e. supporting business functions in different countries) are widely known and their propensity to catastrophic failure has been acknowledged among practitioners for quite some time. Despite the often pivotal importance that such systems generally have scholarly research in this field has been surprisingly sparse. Information technology applications with a global range and reach are still largely unstudied and under-explored. Subsequently there is a distinct dearth of theoretical frameworks for dealing with them. After a career in information technology line management I have been involved with multinational enterprises and their information systems for over a decade as a consultant, working in Africa, the UK, continental Europe, North America and Australasia. It was on joining a university in the early nineties that I discovered the near-vacuum in this field of research. When I decided to make international information systems my field of research it became clear that fairly fundamental work needed to be done. I started the project described further on more than 10 years ago. It turned out a fairly difficult, necessarily broad based and, eventually, longitudinal research. The final research results presented here are now about half a decade old – and on the cusp of be
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