The Handbook of Global Outsourcing and Offshoring

This book offers a broad perspective on issues relating to the sourcing of systems and business processes in a national and global context, examining the client's and the vendor's involvement in sourcing relationships by putting the emphasis on the capabi

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The Handbook of Global Outsourcing and Offshoring

10.1057/9780230251076 - The Handbook of Global Outsourcing and Offshoring, Ilan Oshri, Julia Kotlarsky and Leslie P. Willcocks

10.1057/9780230251076 - The Handbook of Global Outsourcing and Offshoring, Ilan Oshri, Julia Kotlarsky and Leslie P. Willcocks

Copyright material from www.palgraveconnect.com - licensed to University of California-CDL - PalgraveConnect - 2014-12-19

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Ilan Oshri Associate Professor of Strategy and Technology Management, Rotterdam School of Management, Erasmus University, The Netherlands

Julia Kotlarsky Associate Professor of Information Systems and Management, Warwick Business School, UK

Leslie P. Willcocks Professor of Technology, Work and Globalization London School of Economics and Political Science, UK

10.1057/9780230251076 - The Handbook of Global Outsourcing and Offshoring, Ilan Oshri, Julia Kotlarsky and Leslie P. Willcocks

Copyright material from www.palgraveconnect.com - licensed to University of California-CDL - PalgraveConnect - 2014-12-19

The Handbook of Global Outsourcing and Offshoring

© Ilan Oshri, Julia Kotlarsky & Leslie P. Willcocks 2009 All rights reserved. No reproduction, copy or transmission of this publication may be made without written permission.

Any person who does any unauthorized act in relation to this publication may be liable to criminal prosecution and civil claims for damages. The authors have asserted their rights to be identified as the authors of this work in accordance with the Copyright, Designs and Patents Act 1988. First published 2009 by PALGRAVE MACMILLAN Palgrave Macmillan in the UK is an imprint of Macmillan Publishers Limited, registered in England, company number 785998, of Houndmills, Basingstoke, Hampshire RG21 6XS. Palgrave Macmillan in the US is a division of St Martin’s Press LLC, 175 Fifth Avenue, New York, NY 10010. Palgrave Macmillan is the global academic imprint of the above companies and has companies and representatives throughout the world. Palgrave® and Macmillan® are registered trademarks in the United States, the United Kingdom, Europe and other countries. ISBN-13: 978–0–230–23550–2 This book is printed on paper suitable for recycling and made from fully managed and sustained forest sources. Logging, pulping and manufacturing processes are expected to conform to the environmental regulations of the country of origin. A catalogue record for this book is available from the British Library. A catalog record for this book is available from the Library of Congress. 10 9 8 7 6 5 4 3 2 1 18 17 16 15 14 13 12 11 10 09 Printed and bound in Great Britain by CPI Antony Rowe, Chippenham and Eastbourne

10.1057/9780230251076 - The Handbook of Global Outsourcing and Offshoring, Ilan Oshri, Julia Kotlarsky and Leslie P. Willcocks

Copyright material from www.palgraveconnect.com - licensed to University of California-CDL - PalgraveConnect - 2014-12-19

No portion of this publication may be reproduced, copied or transmitted save with written permissi