The Impact of Resilience Training on Occupational Stress, Resilience, Job Satisfaction, and Psychological Well-being of

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The Impact of Resilience Training on Occupational Stress, Resilience, Job Satisfaction, and Psychological Well-being of Female Police Officers T. Chitra 1

&

S. Karunanidhi 2

# Society for Police and Criminal Psychology 2018

Abstract Despite many studies on police stress, there is little research on interventions to promote their well-being. Moreover, most studies of police stress have been predominately on male samples, with female police officers often being neglected. On this premise, the purpose of the present study was to develop and determine the efficacy of resilience training program by evaluating its impact on occupational stress, resilience, job satisfaction, and psychological well-being. Two hundred and fifty female police officers from the Southern part of India were recruited for the study. The study adopted a pre-post-follow-up research design. Resilience training with components such as self-awareness, positive attitude, emotional management, and interpersonal skills were developed uniquely for this study, based on protective model of resilience. Sixty-three female police officers, who fulfilled the criteria, were randomly assigned into two groups namely, experimental (n = 33) and control group (n = 30). Resilience training was given to the experimental group thrice a week for nearly 2 months, and control group was not given any training. Data were collected at three time periods, i.e., before training, a week after training, and 2 months after training. The statistical analysis, using repeated measures analysis of variance (RMANOVA) was carried out. The results revealed that resilience training was effective in enhancing resilience, job satisfaction, and psychological well-being of female police officers and in reducing occupational stress. Medium effect sizes were reported. The qualitative feedback was positive regarding the resilience training program, supporting the empirical evidence for the effectiveness of resilience training program. The study had implications for theory and practice in police research. Keywords Resilience training . Psychological well-being . Stress . RCT . Female police officers

Policing is considered one of the most stressful occupations, exposing officers to occupational, organizational, and personal stressors (Bano 2011; Berg et al. 2006; Saha et al. 2010; Violanti 2008). Despite the growing awareness of stressrelated problems among police officers and ongoing efforts to address this issue, psychological and physical problems in policing continue to grow at an alarming rate (Violanti 2008). In India, the National Crime Records Bureau (NCRB) statistics for 2012 revealed that 280 police personnel died while in service, of which 58 had committed suicide and 60 died in

* T. Chitra [email protected] 1

Manas—A Pursuit of happiness, 105A/23A, Sivan Koil Street, Kodambakkam, Chennai, Tamil Nadu 600024, India

2

Department of Psychology, University of Madras, Chennai, Tamil Nadu 600005, India

road accidents (National Crime Records Bureau (NCRB) 2012). Psycho