Tourism Facility Design Standards and Development in Bangladesh

Tourist facility demands in Bangladesh are rising significantly and will keep on rising in the coming years. Quality issue can be serious in tourist facilities offered and the demand for government policy frameworks become essential. Tourist facilities ar

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Tourism Facility Design Standards and Development in Bangladesh Md. Rakibul Hafiz Khan Rakib and Azizul Hassan

Abstract  Tourist facility demands in Bangladesh are rising significantly and will keep on rising in the coming years. Quality issue can be serious in tourist facilities offered and the demand for government policy frameworks become essential. Tourist facilities are aimed at catering the diverse and manifold facilities for the tourists. In order to promote tourism in a country like Bangladesh, tourism facility design standards and development need adequate attention. This is particularly important as this relates tourist demands. The government stays as the key facilitator for both the design standard and development. This research is based on data and information generated from both the face-to-face interviews and the relevant literature studies. Findings outline that tourism facility has sensitivity as related to influencing tourist decision to avail a specific product or service. Tourists in almost all cases search for the best available tourist facility and the role of design standard and development become important in this regard. This study outlines inadequate policy support of the Bangladesh government in this particular area. The study then stresses on strengthening the capacities of the Bangladesh government to involve both the international and local agencies in ensuring the quality in standard design and development. Keywords  Tourism · Tourist facility · Standard · Design · Development · Bangladesh

Introduction Tourism is a constantly growing industry and becomes a popular leisure activity all over the world. Tourism involves a combination of processes, activities, services and related industries including transportation, accommodation, eating and drinking facilities, shopping, entertainment and other hospitality services which provide Md. R. H. K. Rakib (*) Department of Marketing, Begum Rokeya University, Rangpur, Bangladesh A. Hassan Tourism Consultants Network, The Tourism Society, London, UK © Springer Nature Singapore Pte Ltd. 2020 M. S-.U-. Rahman, A. Hassan (eds.), Tourism Policy and Planning in Bangladesh, https://doi.org/10.1007/978-981-15-7014-8_5

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travel experiences to individuals or groups travelling outside their normal residence (Goeldner and Ritchie 2011). It generally includes short-term (not more than one year) movement of people travelling away from their regular residence. Therefore, tourism includes the movement of people- for less than 24 h as excursionist to at least 24 h as tourists-for holiday, recreation, health, games, education, religious or any other purposes (Cooper et al. 2008; Holloway and Taylor 2006). This movement may be domestic or international. But in both the cases, tourism acts as a catalyst for economic development through creating jobs, earning valuable foreign exchanges, and stimulating both local and foreign investments (Andriotis 2001; Armstrong et  al. 1974; Bhuiyan 2015; Eadington and Smith 1992; Levy