User Behavior and Technology Development Shaping Sustainable Relatio

Environmental policy has long been determined by a dichotomy between technology and behavior. Some approaches stress the importance of technology and technological innovation, while others focus on behavioral change. Each approach has its limitations, how

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User Behavior and Technology Development Shaping Sustainable Relations Between Consumers and Technologies Peter-Paul Verbeek and Adriaan Slob (Eds.)

USER BEHAVIOR AND TECHNOLOGY DEVELOPMENT

ECO-EFFICIENCY IN INDUSTRY AND SCIENCE VOLUME 20 Series Editor: Arnold Tukker, TNO-STB, Delft, The Netherlands Editorial Advisory Board: Martin Charter, Centre for Sustainable Design, The Surrey Institute of Art & Design, Farnham, United Kingdom John Ehrenfeld, International Society for Industrial Ecology, New Haven, U.S.A. Gjalt Huppes, Centre of Environmental Science, Leiden University, Leiden, The Netherlands Reid Lifset, Yale University School of Forestry and Environmental Studies, New Haven, U.S.A. Theo de Bruijn, Center for Clean Technology and Environmental Policy (CSTM), University of Twente, Enschede, The Netherlands

The titles published in this series are listed at the end of this volume.

User Behavior and Technology Development Shaping Sustainable Relations Between Consumers and Technologies

Edited by

Peter-Paul Verbeek University of Twente, Department of Philosophy, Enschede, The Netherlands and

Adriaan Slob TNO Built Environment and Geosciences, Delft, The Netherlands

In association with the sub-editors J.C. Brezet (part 3), W.A. Hafkamp (part 4), W.J.M. Heijs (part 1), and C.J.H. Midden (part 2)

A C.I.P. Catalogue record for this book is available from the Library of Congress.

ISBN-10 ISBN-13 ISBN-10 ISBN-13

1-4020-4433-X (HB) 978-1-4020-4433-5 (HB) 1-4020-5196-4 (e-book) 978-1-4020-5196-8 (e-book)

Published by Springer, P.O. Box 17, 3300 AA Dordrecht, The Netherlands. www.springer.com

Printed on acid-free paper

Cover photographs © Infinite Jeff / Jeff Berman All Rights Reserved © 2006 Springer No part of this work may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, microfilming, recording or otherwise, without written permission from the Publisher, with the exception of any material supplied specifically for the purpose of being entered and executed on a computer system, for exclusive use by the purchaser of the work.

CONTENTS

PREFACE ............................................................................................... xv PART 1 Conceptual Frameworks for Analyzing Technology and Behavior Chapter 1 Adriaan Slob and Peter-Paul Verbeek TECHNOLOGY AND USER BEHAVIOR: An Introduction ...........................................................................................3 1. The intriguing interactions between technology and behavior ..................3 2. The need for an integrated approach ........................................................5 3. Theoretical perspectives ..........................................................................8 4. Research questions and outline of the book............................................ 11 References ................................................................................................12 Chapter 2 Albert G. Arnold and Petra Mettau ACTION FACILITAT