A descriptive framework for the field of knowledge management
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A descriptive framework for the field of knowledge management Yousra Harb1
· Emad Abu-Shanab2
Received: 22 November 2019 / Accepted: 6 July 2020 © Springer-Verlag London Ltd., part of Springer Nature 2020
Abstract Despite the extensive evolution of knowledge management (KM), the field lacks an integrated description. This situation leads to difficulties in research, teaching, and learning. To bridge this gap, this study surveys 2842 articles from top-ranked KM journals to provide a descriptive framework that guides future research in the field of knowledge management. This study also seeks to provide a comprehensive depiction of current research in the field and categorizes these research activities into higher-level categories using grounded theory approach and topic modeling technique. The results show that KM studies are classified into four core research categories: technological, business, people, and domains/applications dimensions. An additional concern addressed in this study is the major research methodologies used in this field. The results raise awareness of the development of KM discipline and hold implications for research methodologies and research trends in the selected KM journals. The results obtained from this study also provide practitioners with a useful quality reference source. The framework and the components included provide researchers, practitioners, and educators with an ontology of KM topics, where they can cover deficiencies in research and provide an agenda for future research. Keywords Knowledge management · Research direction · Literature · Grounded theory · Topic modeling · Text mining
1 Introduction Knowledge is an important asset for organizations and the ultimate level in data hierarchy. Managing knowledge efficiently and effectively supports the decision-making process and helps organizations gain sustained competitive advantage [1]. Research exploring knowledge management (KM) is popular, where many journals, conferences, and outlets constantly drive
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Yousra Harb [email protected] Emad Abu-Shanab [email protected]
1
Business Information Technology, Yarmouk University, Irbid, Jordan
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Accounting and Information Systems, Qatar University, Doha, Qatar
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Y. Harb, E. Abu-Shanab
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Journal of Knowledge Management
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Journal of Knowledge Electronic Knowledge International Information Management Journal of and Process Journal of and Research & Knowledge Management Knowledge Knowledge Practice Management Management Management
Fig. 1 Distribution of articles by journal
the research agenda and the evolution of this transdisciplinary field. However, researchers require a founding framework that guides research in the area of KM and helps in identifying different related issues. The purpose of this research is to understand the prevailing directions or trends of KM research by analyzing titles, abstracts, and keywords listed in KM publications from selected articles. Given the high volume of articles used in this research, it would be a cha
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