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lem Solving In Operation Management

Problem Solving In Operation Management

Patricia Esperanza Balderas-Cañas Gabriel de las Nieves Sánchez-Guerrero Editors

Problem Solving In Operation Management

Editors Patricia Esperanza Balderas-Cañas Faculty of Engineering National Autonomous University of Mexico Mexico City, Mexico

Gabriel de las Nieves Sánchez-Guerrero Faculty of Engineering National Autonomous University of Mexico Mexico City, Mexico

ISBN 978-3-030-50088-7    ISBN 978-3-030-50089-4 (eBook) https://doi.org/10.1007/978-3-030-50089-4 © Springer Nature Switzerland AG 2021 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors, and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, expressed or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations. This Springer imprint is published by the registered company Springer Nature Switzerland AG The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland

Prologue

Currently, Systems Thinking is a holistic, transdisciplinary, dynamic, and constructivist approach that allows explaining realities through their understanding and knowledge, considering the context and purpose of the systems that give it meaning, structures and functions that make it up, and processes, procedures, and actors that involved create a complex dynamic. Since its inception, the metadiscipline of Systems Thinking has linked thought and action, and has traveled between the fields of scientific research and problem solving. It is through plural participation that its action is focused primarily on complex systems, either from the analysis of problematic situations, planning, design, optimization and even implementation. The book shows a brief look at the potential of Systems Thinking in Problem Solving for intervention, management, and planning in organizations. It presents eight research works that are integrated in two parts: methodologies and techniques. The contributions with a methodological orientation are shown from the first to the fifth