Adoption of artificial intelligence in higher education: a quantitative analysis using structural equation modelling

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Adoption of artificial intelligence in higher education: a quantitative analysis using structural equation modelling Sheshadri Chatterjee 1 & Kalyan Kumar Bhattacharjee 1 Received: 3 October 2019 / Accepted: 12 March 2020/ # Springer Science+Business Media, LLC, part of Springer Nature 2020

Abstract Emergence of the use and application of Artificial Intelligence (AI) in higher education in India has opened new possibilities and challenges. Use of AI in will bring in effective change of governance in the entire internal architecture of Indian Institutes of higher education. The prospect of use of AI includes investigation of educational implications as to how teachers would enrich them, how students would learn, and how accurate and prompt decisions can be taken in the institutes of higher education. This is important since the workload has been multiplied due to massification of higher education. Such being the scenario, help of AI is highly essential. The question of adoption of AI in higher education is an important issue in this perspective. The purpose of this study is to explore how the stakeholders would be able to adopt it. For this, we have taken help of many adoption theories and models including ‘Unified Theory of Acceptance and Use of Technology’ (UTAUT) model. We have developed hypotheses and a conceptual model and got it validated through survey with the help of feedbacks from useable 329 respondents. It has been found that the model can help the authorities to facilitate adoption of AI in higher education. Keywords AI . Attitude . Behavioural intention . Education . India

1 Introduction In the past two decades, the higher education in India has experienced a sharp spurt of development (The Times of India 2018). Some experts opine that such development is

* Sheshadri Chatterjee [email protected] Kalyan Kumar Bhattacharjee [email protected]

1

Indian Institute of Technology Delhi, Hauz Khas, New Delhi 110016, India

Education and Information Technologies

due to measures initiated by private sectors. Some others opine that these initiatives are exploitative, half-cooked and substandard. It has lowered the entire structure of higher education in India (Agarwal 2005). Eroding autonomy of educational institutions, inflexible educational structures, unwise affiliating systems, slow disposal systems, and miserably low level of financing from public or even from private sectors are considered as the root causes of deteriorating standard of Indian higher education (Agarwal 2005). Hence, so far as teaching-learning scenario and administrative activities are concerned in the level of imparting higher education in India, it demands the immediate need of a paradigm shift (Menon et al. 2014). Various facets of higher education are needed to be refreshed (Silander and Stigmar 2019). For ensuring good quality of education, special attention is to be focussed on some basic parameters (Kremer et al. 2013). It is opined by the researchers that there is urgent need of implementation of latest techno