Blockchain-based business process management (BPM) framework for service composition in industry 4.0

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Blockchain-based business process management (BPM) framework for service composition in industry 4.0 Wattana Viryasitavat1

· Li Da Xu2 · Zhuming Bi3 · Assadaporn Sapsomboon1

Received: 7 March 2018 / Accepted: 7 May 2018 © Springer Science+Business Media, LLC, part of Springer Nature 2018

Abstract Business process management (BPM) aims to optimize business processes to achieve better system performance such as higher profit, quicker response, and better services. BPM systems in Industry 4.0 are required to digitize and automate business process workflows and support the transparent interoperations of service vendors. The critical bottleneck to advance BPM systems is the evaluation, verification, and transformation of trustworthiness and digitized assets. Most of BPM systems rely heavily on domain experts or third parties to deal with trustworthiness. In this paper, an automated BPM solution is investigated to select and compose services in open business environment, Blockchain technology (BCT) is explored and proposed to transfer and verify the trustiness of businesses and partners, and a BPM framework is developed to illustrate how BCT can be integrated to support prompt, reliable, and cost-effective evaluation and transferring of Quality of Services in the workflow composition and management. Keywords Industry 4.0 · Business process management (BPM) · Block-chain technology (BCT) · Internet of things (IoT) · Trustworthiness · Service selection and composition · Smart contracts · Quality of Services (QoS)

Introduction Industry 4.0 brings together a series of technological innovations such as Internet of Things (IoT), Cyber Physical System (CPS), Service-oriented Architecture (SoA), Blockchain, and Cloud technologies (Xu and Duan 2018; Xu et al. 2017; Lu 2017a, b). Interoperation and integration of modern industries within for example the manufacturing and service segments rely on cross-organizational business pro-

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Wattana Viryasitavat [email protected]; [email protected] Li Da Xu [email protected] Zhuming Bi [email protected] Assadaporn Sapsomboon [email protected]

1

Department of Statistics, Faculty of Commerce and Accountancy, Chulalongkorn University, Bangkok, Thailand

2

Department of Information Technology & Decision Sciences, Old Dominion University, Norfolk, VA 23529, USA

3

Department of Civil and Mechanical Engineering, Purdue University Fort Wayne, Fort Wayne, IN 46805, USA

cesses (Seok and Nof 2018; Mollahoseini Ardakani et al. 2018; Xie et al. 2017; Lu et al. 2016; Danila et al. 2016). With an increase of the complexity and turbulence of globalized business environment, companies are facing a massive challenge to optimize and innovate their business process so that they can gain business advantages in highly competitive market (Hsieh and Lin 2014). Therefore, business process management (BPM) systems in Industry 4.0 are forced to digitize and automate business process workflows and support the transparent interoperations of service vendors. . Nowadays, most of business processes oper