Business Process Management Workshops BPM 2009 International Worksho
This book constitutes the thoroughly refereed post-workshop proceedings of eight international workshops held in Ulm, Germany, in conjunction with the 7th International Conference on Business Process Management, BPM 2009, in September 2009. The eight work
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Stefanie Rinderle-Ma Shazia Sadiq Frank Leymann (Eds.)
Business Process Management Workshops BPM 2009 International Workshops Ulm, Germany, September 7, 2009 Revised Papers
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Volume Editors Stefanie Rinderle-Ma Ulm University, Germany University of Vienna, Austria (since 1.1.2010) E-mail: [email protected] Shazia Sadiq University of Queensland, St Lucia, Australia E-mail: [email protected] Frank Leymann IAAS, University of Stuttgart, Germany E-mail: [email protected]
Library of Congress Control Number: 2010923102 ACM Computing Classification (1998): J.1, H.4, D.2, J.3 ISSN ISBN-10 ISBN-13
1865-1348 3-642-12185-3 Springer Berlin Heidelberg New York 978-3-642-12185-2 Springer Berlin Heidelberg New York
This work is subject to copyright. All rights are reserved, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, re-use of illustrations, recitation, broadcasting, reproduction on microfilms or in any other way, and storage in data banks. Duplication of this publication or parts thereof is permitted only under the provisions of the German Copyright Law of September 9, 1965, in its current version, and permission for use must always be obtained from Springer. Violations are liable to prosecution under the German Copyright Law. springer.com © Springer-Verlag Berlin Heidelberg 2010 Printed in Germany Typesetting: Camera-ready by author, data conversion by Scientific Publishing Services, Chennai, India Printed on acid-free paper 06/3180 543210
Preface
Business process management (BPM) constitutes one of the most exciting research areas in computer science and the BPM Conference together with its workshops provides a distinct platform for presenting the latest research and showing future directions in this area. These proceedings contain the final versions of papers accepted for the workshops held in conjunction with the 7th International Conference on Business Process Management (BPM 2009). The BPM 2009 conference and workshops took place in Ulm, Germany. We received many interesting workshop proposals, eight of which were selected. Ultimately the workshops ran on September 7, 2009 featuring highly interesting keynotes, inspiring scientific presentations, and fruitful discussions. The history of five years of BPM workshops in a row proves the continued success of the workshop program. The workshops held in 2009 included one new workshop on empirical research in business process management and seven well-established workshops. First International Workshop on Empirical Research in Business Process Management(ER-BPM 2009). The ER-BPM 2009 workshop addressed the demand for empirical research methods such as experimental or case studies to BPM and invited fellow colleagues to investigate both the potential and the limitations of BPM methods and technologies in practice. The ER-BPM workshop aimed at closing the gap in knowledge on process management and at discussing empirical research in the space of BPM and associated phenomena.
