Building Digital Government Strategies Principles and Practices
This book provides key strategic principles and best practices to guide the design and implementation of digital government strategies. It provides a series of recommendations and findings to think about IT applications in government as a platform for inf
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Rodrigo Sandoval- Almazán Luis F. Luna-Reyes Dolores E. Luna-Reyes J. Ramon Gil-Garcia Gabriel Puron-Cid Sergio Picazo-Vela
Building Digital Government Strategies Principles and Practices
Public Administration and Information Technology Volume 16
Series Editor Christopher G. Reddick, San Antonio, USA
More information about this series at http://www.springer.com/series/10796
Rodrigo Sandoval-Almazán Luis F. Luna-Reyes • Dolores E. Luna-Reyes J. Ramon Gil-Garcia • Gabriel Puron-Cid Sergio Picazo-Vela
Building Digital Government Strategies Principles and Practices
Rodrigo Sandoval-Almazán Political and Social Sciences School Autonomous University of the State of Mexico Toluca, Mexico
Luis F. Luna-Reyes Department of Public Administration and Policy, University at Albany State University of New York Albany, New York, USA
Dolores E. Luna-Reyes Department of Industrial and Mechanical Engineering, Universidad de las Américas Puebla Cholula, Puebla, Mexico
J. Ramon Gil-Garcia Department of Public Administration and Policy & Center for Technology in Government University at Albany State University of New York Albany, New York, USA
Gabriel Puron-Cid Department of Public Administration Centro de Investigación y Docencia Económicas, A.C. (CIDE) Aguascalientes, Aguascalientes, Mexico
Sergio Picazo-Vela Department of Business Administration Universidad de las Americas Puebla, Puebla, Mexico
ISSN 2512-1812 ISSN 2512-1839 (electronic) Public Administration and Information Technology ISBN 978-3-319-60347-6 ISBN 978-3-319-60348-3 (eBook) DOI 10.1007/978-3-319-60348-3 Library of Congress Control Number: 2017943516 © Springer International Publishing AG 2017 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations. Printed on acid-free paper This Springer imprint is published by Springer Nature The registered company is Springer International Publishing AG The regi
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