Business Process Crowdsourcing Concept, Ontology and Decision Suppor
This book conceptualises and develops crowdsourcing as an organisational business process. It argues that although for many organisations crowdsourcing still implies an immature one-off endeavour, when developed to a more repeatable business process it ca
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Nguyen Hoang Thuan
Business Process Crowdsourcing Concept, Ontology and Decision Support
Progress in IS
More information about this series at http://www.springer.com/series/10440
Nguyen Hoang Thuan
Business Process Crowdsourcing Concept, Ontology and Decision Support
123
Nguyen Hoang Thuan Faculty of Information Technology Can Tho University of Technology Can Tho City Vietnam
This book is based on a doctoral thesis successfully defended at the Victoria University of Wellington. ISSN 2196-8705 ISSN 2196-8713 (electronic) Progress in IS ISBN 978-3-319-91390-2 ISBN 978-3-319-91391-9 (eBook) https://doi.org/10.1007/978-3-319-91391-9 Library of Congress Control Number: 2018940638 © Springer International Publishing AG, part of Springer Nature 2019 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations. Printed on acid-free paper This Springer imprint is published by the registered company Springer International Publishing AG part of Springer Nature The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland
Foreword
The idea of using technology to develop collective intelligence has for long been explored by science fiction. A wonderful example is the Lensman series written by the great science fiction pioneer E. E. “doc” Smith between 1934 and 1954 (Smith 1948). Lensman were committed the almost impossible mission to save the universe from being subjugated by the Eddorians. To help them realize that mission, the Arisians gave them a tool: The Lens. Lenses expand the mental skills of their wearers with capabilities such as communicating across species, mind reading, telepathy and augmented thinking. Many movies have also explored this idea. For instance, the Jedi in Star Wars have the Force, which binds them together through a common, persistent conscience and a communication medium. Avatar showed us Eywa, a biosphere that supports a planet-scale
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