Business Process Management 5th International Conference, BPM 2007,

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Editorial Board David Hutchison Lancaster University, UK Takeo Kanade Carnegie Mellon University, Pittsburgh, PA, USA Josef Kittler University of Surrey, Guildford, UK Jon M. Kleinberg Cornell University, Ithaca, NY, USA Friedemann Mattern ETH Zurich, Switzerland John C. Mitchell Stanford University, CA, USA Moni Naor Weizmann Institute of Science, Rehovot, Israel Oscar Nierstrasz University of Bern, Switzerland C. Pandu Rangan Indian Institute of Technology, Madras, India Bernhard Steffen University of Dortmund, Germany Madhu Sudan Massachusetts Institute of Technology, MA, USA Demetri Terzopoulos University of California, Los Angeles, CA, USA Doug Tygar University of California, Berkeley, CA, USA Moshe Y. Vardi Rice University, Houston, TX, USA Gerhard Weikum Max-Planck Institute of Computer Science, Saarbruecken, Germany

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Gustavo Alonso Peter Dadam Michael Rosemann (Eds.)

Business Process Management 5th International Conference, BPM 2007 Brisbane, Australia, September 24-28, 2007 Proceedings

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Volume Editors Gustavo Alonso ETH Zürich, Department of Computer Science 8092 Zürich, Switzerland, E-mail: [email protected] Peter Dadam Universität Ulm Institut für Datenbanken und Informationssysteme 89069 Ulm, Germany E-mail: [email protected] Michael Rosemann Queensland University of Technology BPM Group, Faculty of Information Technology 126 Margaret Street, Brisbane Qld 4000, Australia E-mail: [email protected]

Library of Congress Control Number: 2007935136 CR Subject Classification (1998): H.3.5, H.4.1, H.5.3, K.4.3, K.4.4, K.6, J.1 LNCS Sublibrary: SL 3 – Information Systems and Application, incl. Internet/Web and HCI ISSN ISBN-10 ISBN-13

0302-9743 3-540-75182-3 Springer Berlin Heidelberg New York 978-3-540-75182-3 Springer Berlin Heidelberg New York

This work is subject to copyright. All rights are reserved, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, re-use of illustrations, recitation, broadcasting, reproduction on microfilms or in any other way, and storage in data banks. Duplication of this publication or parts thereof is permitted only under the provisions of the German Copyright Law of September 9, 1965, in its current version, and permission for use must always be obtained from Springer. Violations are liable to prosecution under the German Copyright Law. Springer is a part of Springer Science+Business Media springer.com © Springer-Verlag Berlin Heidelberg 2007 Printed in Germany Typesetting: Camera-ready by author, data conversion by Scientific Publishing Services, Chennai, India Printed on acid-free paper SPIN: 12163038 06/3180 543210

Preface

The Fifth International Conference on Business Process Management (BPM 2007) was held in Brisbane, Australia, September 25–27, 2007, and organized by the BPM Research Group, Faculty of Information Technology, Queensland University of Technology. The present volume includes the papers accepted for presentation at the main conference. The quantity and quality of paper submissions we