Business Process Management 8th International Conference, BPM 2010,
The BPM Conference series has established itself as the premier forum for - searchersintheareaofbusinessprocessmanagementandprocess-awareinfor- tion systems. It has a record of attracting contributions of innovative research of the highest quality related
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Editorial Board David Hutchison Lancaster University, UK Takeo Kanade Carnegie Mellon University, Pittsburgh, PA, USA Josef Kittler University of Surrey, Guildford, UK Jon M. Kleinberg Cornell University, Ithaca, NY, USA Alfred Kobsa University of California, Irvine, CA, USA Friedemann Mattern ETH Zurich, Switzerland John C. Mitchell Stanford University, CA, USA Moni Naor Weizmann Institute of Science, Rehovot, Israel Oscar Nierstrasz University of Bern, Switzerland C. Pandu Rangan Indian Institute of Technology, Madras, India Bernhard Steffen TU Dortmund University, Germany Madhu Sudan Microsoft Research, Cambridge, MA, USA Demetri Terzopoulos University of California, Los Angeles, CA, USA Doug Tygar University of California, Berkeley, CA, USA Gerhard Weikum Max Planck Institute for Informatics, Saarbruecken, Germany
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Richard Hull Jan Mendling Stefan Tai (Eds.)
Business Process Management 8th International Conference, BPM 2010 Hoboken, NJ, USA, September 13-16, 2010 Proceedings
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Volume Editors Richard Hull IBM Research, Thomas J. Watson Research Center 19 Skyline Drive, Hawthorne, NY 10532, USA E-mail: [email protected] Jan Mendling Humboldt-Universität zu Berlin, Institut für Wirtschaftsinformatik Unter den Linden 6, 10099 Berlin, Germany E-mail: [email protected] Stefan Tai Karlsruhe Institute of Technology (KIT) Englerstraße 11, Gebäude 11.40, 76131 Karlsruhe, Germany E-mail: [email protected]
Library of Congress Control Number: 2010933361 CR Subject Classification (1998): D.2, F.3, D.3, D.1, D.2.4, F.2 LNCS Sublibrary: SL 3 – Information Systems and Application, incl. Internet/Web and HCI ISSN ISBN-10 ISBN-13
0302-9743 3-642-15617-7 Springer Berlin Heidelberg New York 978-3-642-15617-5 Springer Berlin Heidelberg New York
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Preface
The BPM Conference series has established itself as the premier forum for researchers in the area of business process management and process-aware information systems. It has a record of attracting contributions of innovative research of the highest quality related to all aspects of business process management, including theory, frameworks, methods, techniques, architectures, systems, and empirical findings. BPM 2010 was the 8th conference of the series. It took place September 1416,
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