Business Process Technology A Unified View on Business Processes, Wo

Currently, we see a lot of tools and techniques for specifying and implementing business processes. The problem is that there are still gaps and tensions between the different disciplines needed to improve business process execution and improvement in ent

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Dirk Draheim

Business Process Technology A Unified View on Business Processes, Workflows and Enterprise Applications

Dr. Dirk Draheim Universität Innsbruck Zentraler Informatikdienst (ZID) Technikerstr. 23 6020 Innsbruck Austria [email protected]

ISBN 978-3-642-01587-8 e-ISBN 978-3-642-01588-5 DOI 10.1007/978-3-642-01588-5 Springer Heidelberg Dordrecht London New York Library of Congress Control Number: 2010932874 © Springer-Verlag Berlin Heidelberg 2010 This work is subject to copyright. All rights are reserved, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilm or in any other way, and storage in data banks. Duplication of this publication or parts thereof is permitted only under the provisions of the German Copyright Law of September 9, 1965, in its current version, and permission for use must always be obtained from Springer. Violations are liable to prosecution under the German Copyright Law. The use of general descriptive names, registered names, trademarks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use.

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Foreword

In the last decade there has been an explosion of interest in the modeling and automation of business processes, and competence in this area is seen as increasingly critical to business competitiveness and stability. However, this has lead to a parallel explosion in solution approaches and technologies leading to a state-of-the-art that is highly disjointed and confused. In particular, there is a mismatch between business process modeling technologies on the one hand, which focus on allowing domain experts to describe business processes in a graphical, easy-to-use way, and workflow engines on the other hand which focus on automating the enactment of business processes in association with human users. Not only is there little consensus on concepts and terminology, there is also little connection between commercial solutions and established computer science theory. This is where Dirk Draheim’s book makes its contribution. First, it clarifies the conceptual differences and similarities between the many different business process technologies available today and lays the foundation for a unified understanding of the field. Second, it explores the relationship between these technologies and traditional principles of computer science such as structured programming. And third, it lays out a vision for the future of business process technology and its optimal use in business process improvement and enterprise systems development. Most books on business process technology either take a very broad but high-level view of the challenges and solutions in this area or provide a very detailed but narrow vie