Communities and Technologies 2005 Proceedings of the Second Communit

This book includes 23 papers dealing with the impact of modern information and communication technologies that support a wide variety of communities: local communities, virtual communities, and communities of practice, such as knowledge communities and sc

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Communities and Technologies 2005 Proceedings of the Second Communities and Technologies Conference, Milano 2005

Edited by

PETER VAN DEN BESSELAAR University of Amsterdam The Netherlands

GIORGIO DE MICHELIS University of Milano Bicocca, Italy

JENNY PREECE University of Maryland, U.S.A. and

CARLA SIMONE University of Milano Bicocca, Italy

A C.I.P. Catalogue record for this book is available from the Library of Congress.

ISBN-10 1-4020-3590-X (HB) Springer Dordrecht, Berlin, Heidelberg, New York ISBN-10 1-4020-3591-8 (e-book) Springer Dordrecht, Berlin, Heidelberg, New York ISBN-13 978-1-4020-3590-6 (HB) Springer Dordrecht, Berlin, Heidelberg, New York ISBN-13 978-1-4020-3591-3 (e-book) Springer Dordrecht, Berlin, Heidelberg, New York

Published by Springer, P.O. Box 17, 3300 AA Dordrecht, The Netherlands.

Printed on acid-free paper

All Rights Reserved © 2005 Springer No part of this work may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, microfilming, recording or otherwise, without written permission from the Publisher, with the exception of any material supplied specifically for the purpose of being entered and executed on a computer system, for exclusive use by the purchaser of the work. Printed in the Netherlands.

Table of Contents From the conference chairs Sponsors, conference committees, and other reviewers

ix xiii

PART 1: LOCAL COMMUNITIES Does the Internet Enhance the Capacity of Community Associations? Christopher Weare, William E. Loges, Nail Oztas Information Technology in Support of Public Deliberation Andrea L. Kavanaugh, Philip L. Isenhour, Matthew Cooper, John M. Carroll, Mary Beth Rosson, Joseph Schmitz

1 19

Local Communities: Relationships between ‘real’ and ‘virtual’ social capital Sonia Liff

41

Extending Social Constructivism with Institutional Theory: A Broadband Civic Networking Case Murali Venkatesh, Dong Hee Shin

55

Minimalist Design for Informal Learning in Community Computing Mary Beth Rosson, John M. Carroll

75

PART 2: VIRTUAL COMMUNITIES Virtual Community Management as Socialization and Learning Daniel Pargman File-Sharing Relationships – conflicts of interest in online gift-giving Jörgen Skågeby, Daniel Pargman

95 111

Acceptance and Utility of a Systematically Designed Virtual Community for Cancer Patients Jan Marco Leimeister, Helmut Krcmar

129

How to win a World Election: Emergent Leadership in an International Online Community Justine Cassell, David Huffaker, Dona Tversky, Kim Ferriman

149

vi

A Bosom Buddy afar brings a Distant Land near: are Bloggers a Global Community? Norman Makoto Su, Yang Wang, Gloria Mark, Tosin Aieylokun, Tadashi Nakano

171

PART 3: KNOWLEDGE & SCIENTIFIC COMMUNITIES Archetypes of Knowledge Communities J.H.Erik Andriessen Local Virtuality in an Organization: Implications for Community of Practice Anabel Quan-Haase, Barry Wellman Taking a Differentiated View of Intra-organizational Distributed Networks of Practice: A Case Study Exploring Knowledge Acti