ECSCW 2005 Proceedings of the Ninth European Conference on Computer-

The emergence and widespread use personal computers and network technologies have seen the development of interest in the use of computers to support cooperative work. This volume presents the proceedings of the ninth European conference on Computer Suppo

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ECSCW 2005 Proceedings of the Ninth European Conference on Computer-Supported Cooperative Work, 18-22 September 2005, Paris, France

Edited by

Hans Gellersen Lancaster University, U.K.

Kjeld Schmidt IT University of Copenhagen, Denmark

Michel Beaudouin-Lafon Université Paris-Sud, France and

Wendy Mackay INRIA, France

A C.I.P. Catalogue record for this book is available from the Library of Congress.

ISBN 10 ISBN 13 ISBN 10 ISBN 13

1-4020-4022-9 (HB) 978-1-4020-4022-1 (HB) 1-4020-4023-7 ( e-book) 978-1-4020-4023-8 (e-book)

Published by Springer, P.O. Box 17, 3300 AA Dordrecht, The Netherlands. www.springeronline.com

Printed on acid-free paper

All Rights Reserved © 2005 Springer No part of this work may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, microfilming, recording or otherwise, without written permission from the Publisher, with the exception of any material supplied specifically for the purpose of being entered and executed on a computer system, for exclusive use by the purchaser of the work. Printed in the Netherlands.

Table of Contents From the editors

ix

ECSCW’05 Conference Committee

xi

ECSCW’05 Program Committee

xii

Ways of the hands

1

David Kirk, Andy Crabtree, and Tom Rodden (University of Nottingham, UK) A design theme for tangible interaction: Embodied facilitation

23

Eva Hornecker (Interact Lab, University of Sussex, Falmer, UK) Supporting high coupling and user-interface flexibility

45

Vassil Roussev (University of New Orleans, USA) and Prasun Dewan (University of North Carolina, Chapel Hill, USA) A groupware design framework for loosely coupled workgroups

65

David Pinelle and Carl Gutwin (University of Saskatchewan, Canada) Formally analyzing two-user centralized and replicated architectures

83

Sasa Junuzovic (University of North Carolina, Chapel Hill, USA), Goopeel Chung (Westfield State College, USA), and Prasun Dewan (University of North Carolina, Chapel Hill, USA) Working together inside an emailbox

103

Michael J. Muller and Daniel M. Gruen (IBM Research, USA) Emergent temporal behaviour and collaborative work

Lesley Seebeck and Richard M. Kim (University of Queensland, Australia), Simon Kaplan (Queensland University of Technology, Australia)

v

123

vi Managing currents of work: Multi-tasking among multiple collaborations

143

Victor M. González and Gloria Mark (University of California, Irvine, USA) The duality of articulation work in large heterogenous settings a study in health care

163

Louise Færgemann, Teresa Schilder-Knudsen, and Peter Carstensen (IT University of Copenhagen, Denmark) Maintaining constraints in collaborative graphic systems: the CoGSE approach

185

Kai Lin, David Chen, Chengzheng Sun, and Geoff Dromey (Griffith University, Australia) Empirical investigation into the effect of orientation on text readability in tabletop displays

205

Daniel Wigdor and Ravin Balakrishnan (DGP Lab, University of Toronto, Canada) An evaluation of techniques for reducing sp