Designing Integrated Care Ecosystems A Socio-Technical Perspective
This book brings together research and theory about integrated care ecosystems with modern Socio-Technical Systems Design. It provides a practical framework for collaborative action and the potential for better care in every sense. By combining the aspira
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igning Integrated Care Ecosystems A Socio-Technical Perspective
Designing Integrated Care Ecosystems
Bernard J. Mohr Ezra Dessers •
Editors
Designing Integrated Care Ecosystems A Socio-Technical Perspective
123
Editors Bernard J. Mohr People Powered Innovation Labs Portland, ME, USA Innovation Partners International Portland, ME, USA
Ezra Dessers Centre for Sociological Research KU Leuven Leuven, Belgium HIVA—Research Institute for Work and Society KU Leuven Leuven, Belgium
ISBN 978-3-030-31120-9 ISBN 978-3-030-31121-6 https://doi.org/10.1007/978-3-030-31121-6
(eBook)
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Foreword
Health and care systems around the world are entering a period of transformational change as they must adjust to the new demands of socio-demographic trends related to ageing, chronicity and rising public health concerns. Integrated care has been put forward as one approach to respond to this growing complexity of need. By coordinating care and services around people’s holistic needs and focusing on more upstream and person-centred solutions to care, the hypothesis is that care experiences of service users may be improved, care outcomes enhanced, care utilisation patterns optimised, and ultimately result in more economically sustainable care providing higher value services. It must be said that the evidence in favour of integrated care as a technology to support quality improvements in care systems is mixed. There are many excellent case examples around the world that demonstrate what might be achieved, especially if one takes a population health-based approach to system design. However, there are also many examples of integr
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