Emotional Engineering Volume 4

This book describes the important role of emotion in a hyper-connected society and how product development and manufacture change. It explores how our work and lifestyle may be affected by forthcoming technologies and presents key 

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Emotional Engineering Volume 4

Emotional Engineering Volume 4

Shuichi Fukuda Editor

Emotional Engineering Volume 4

123

Editor Shuichi Fukuda Keio University Yokohama Japan

ISBN 978-3-319-29432-2 DOI 10.1007/978-3-319-29433-9

ISBN 978-3-319-29433-9

(eBook)

Library of Congress Control Number: 2012472706 © Springer International Publishing Switzerland 2016 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. Printed on acid-free paper This Springer imprint is published by Springer Nature The registered company is Springer International Publishing AG Switzerland

Preface

The progress of network technology is amazing. In addition to humans, things are now being connected, as Internet of Things (IoT), Cyber Physical Systems, Industrie 4.0, etc., indicate. When IoT was proposed, the sensor technology was not mature enough to realize its goal. But with its remarkable progress, now everything is quickly getting connected. It contributed greatly to flexible and adaptive production, but what is more important is it will change engineering from extrinsic to intrinsic. Traditional engineering has been product-focused. Engineers believed if they produced a good quality product, their customers would be happy and satisfied. They regarded customers just as passive consumers. But why are users called customers? That is because they are very active and would like to customize their products. They have intrinsic motivations to actualize themselves. The concept of User Experience (UX) opened engineers’ eyes. Until this concept is proposed, engineers paid attention only to products. They considered processes just in terms of efficiency or cost reduction. UX demonstrated processes also yield values. And more often, process values are more important than product values, because processes are more deeply related to intrinsic motivation. One important aspect of motivation is learning to grow. Traditional hardware products do not grow, although they function very well. Motivation and emotion origi