Enterprise Knowledge Spaces
In Chaps. 1 and 2 we introduced the concept of enterprise knowledge spaces. We will describe here the different spaces in more detail.
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In Chaps. 1 and 2 we introduced the concept of enterprise knowledge spaces. We will describe here the different spaces in more detail.
13.1 Enterprise Knowledge Spaces Revisited A knowledge space is a four-dimensional representation, where the dimensions are mutually reflective, capable of altering each others’ meaning. AKM methodologies are built upon a common framework, called the Enterprise Knowledge Architecture (EKA) as described in Chap. 5. The EKA defines the dimensions of four nested knowledge spaces: x The personal workspace, reflecting a user’s work and knowledge so that the information system can adapt to it, as information content, roles, tasks, and views (IRTV). x The innovation space, reflecting the products, organization, processes, and systems (POPS) of an interdisciplinary team collaborating, e.g., in product design. x The business networking space, reflecting how companies come together in value networks and supply chains, their services, networks, projects, and platforms (SNPP). x The community space, reflecting how larger industries, sectors, cultures, and societies function, their values, resources, initiatives, and infrastructures (VRII). These knowledge spaces exist in all enterprises from two people collaborating to global value-chains. Main roles and goals of the different spaces are depicted in Fig. 13.1.
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13 Enterprise Knowledge Spaces
Developing legislatures, business models, and common knowledge
Community Spaces
Developing services, reference models and digital libraries Developing generic and customer specific knowledge
Bus. Network Spaces Enterprise Innovation Spaces
Developing inter enterprise workplaces views and services
Role and Personal Spaces
Common policies, rules, standards and digital infrastructures Reuse of knowledge across roles, boundaries and borders Improved innovation, mass-customization, and life-cycle services
Competences and skills capture, involving all actors
Fig. 13.1. Enterprise knowledge spaces
13.2 Modeling of Enterprise Knowledge Spaces There are modeling methodologies associated with each of the four knowledge spaces. This book introduces the visual solution development methodology for personal workspaces, and the collaborative product design methodology for the innovation space. Later, we first introduce the basic dimensions of each space, and then we outline the principles for how the knowledge spaces are integrated into a holistic knowledge architecture. 13.2.1 Personal Workspace A personal workspace should contain everything that someone needs for performing their work. To reflect this space, we need to model the four dimensions depicted in Fig. 13.2 below: x Information (I), which information is needed to perform the work, which information is produced, etc. x Roles (R), who are involved in the work, what is their responsibilities, which tasks do they perform, which information do they use, which views should their workplace consist of, etc. x Tasks (T), which tasks are performed, which services are used to achieve the results.
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